× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Re: R6400: no wifi connection

ngandhi86
Tutor

R6400: no wifi connection

Recently started losing Wi-Fi connection on the router, both 2.4 and 5. Only way to get the connectivity back is to reboot the router then it's good few days and it shuts off again. Performed factory reset multiple times but issue still exists/.

 

Firmware Version
V1.0.4.122_10.0.95

 

 

 

 

Message 1 of 5
plemans
Guru

Re: R6400: no wifi connection

Have you tried reinstalling the firmware or downgrading a version or 2? 

Message 2 of 5
ngandhi86
Tutor

Re: R6400: no wifi connection

Just upgraded to a diff firmware. Hopefully it will resolve the issue.

Message 3 of 5
plemans
Guru

Re: R6400: no wifi connection

Good luck!

Message 4 of 5

Re: R6400: no wifi connection

It might help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 824 views
  • 1 kudo
  • 3 in conversation
Announcements

Orbi WiFi 7