× Our systems will undergo a planned maintenance on Sunday, May 19, 2024, between 12:00 AM and 02:00 AM Pacific Time. During the maintenance window, you will not be able to log in to your MyNETGEAR account (including apps), renew a subscription, or register a product. However, you will still be able to use guest checkout to purchase a new product or subscription service. Updates will be posted to Status.NETGEAR.com. We apologize for any inconvenience this may cause.
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Re: R6400v2 -

Emilyyyyy
Follower

R6400v2 -

Hi guys, I’m staying at a family members house and the internet has completely stopped. I’m unsure of what to do as I’ve never dealt with this type of modem. Any tips or tricks would be great as I haven’t had internet in 2 days and have almost ran out of data for work. I’ve looked in the manual and it seems to be the internet light which has been flashing orange. It won’t let me upload a photo so please reach out if you think you may have idea
Message 1 of 2

Re: R6400v2 -


@Emilyyyyy wrote:
Hi guys, I’m staying at a family members house and the internet has completely stopped.

The R6400v2 is a router, not a modem.

 

Start by looking for the modem/ONT/gateway that connects this router to the Internet and check that it is working as expected.

 

 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 425 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7