× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Reduction in wireless speed

Gator822
Aspirant

Reduction in wireless speed

I purchased a AC1600/ R6250 router about 11 mos ago.  Within the past 3-4 wks I have needed to reboot the router 1-2 times per wk in order to maintain the internet speed I have selected from the ISP.  My internet speed drops to <10 Mbps; I reboot, and the speed returns to 30.  Perhaps I have a router setting that needs adjustment?  I monitor the ISP internet speed daily and it is always at the desired speed.   I believe it must be the router that is unable to maintain the correct speed......    Any suggestions?  Perhaps I experience speed issues when my router doesn't recognize the change in IP address????     Stumped!!!!

Model: R6250|Smart WiFi Router (AC1600)
Message 1 of 4

Accepted Solutions
DexterJB
NETGEAR Moderator

Re: Reduction in wireless speed

Hi @Gator822,

 

You can try re-flashing the firmware then do a factory reset and check if the issue will persist. The links below may help out.

 

http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665

 

Regards,

 

Dexter

Community Team

View solution in original post

Message 4 of 4

All Replies
DexterJB
NETGEAR Moderator

Re: Reduction in wireless speed

Hi @Gator822,

 

1. What is the firmware version of the router?

2. Just to confirm, doe the speed also fluctuate on the wired connection?

3. Have you tried changing the wireless channel?

4. Does the issue persist on both bands (2.4GHz and 5GHz)?

5. Are all your wireless devices affected?

6. Have you tried resetting the router to factory defaults?

7. Do you have QoS enabled?

 

Regards,

 

Dexter

Community Team

Message 2 of 4
Gator822
Aspirant

Re: Reduction in wireless speed

Thank you Dexter for your response.  My responses to your ques':

1.  V1.0.4.12   10.1.15

2.  No

3.  Numerous times for both 2.4 & 5ghz channels

4.  Yes

5.  Yes, however, laptop is most consistently affected

6.  No

7.  No

 

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: Reduction in wireless speed

Hi @Gator822,

 

You can try re-flashing the firmware then do a factory reset and check if the issue will persist. The links below may help out.

 

http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665

 

Regards,

 

Dexter

Community Team

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 2477 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7