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Re: Slow WIRED speeds with N750 Wireless Dual Band Gigabit Router

Husky86
Aspirant

Slow WIRED speeds with N750 Wireless Dual Band Gigabit Router

This question is about WIRED speeds as opposed to wireless speeds.

 

This router is being used in a home office situation. This home office's cable Internet connection is 500 Mb. When one of our computers connects directly to the cable modem we always get 500 Mb download speeds. Yet when we connect to this router, those speeds drop in half (on average).

 

Often times, in fact, speeds will drop to 100 Mb or lower. Yet each and every time we disconnect from the router and plug directly into the cable modem we are back up to 500 Mb.

 

Suggestions?

Message 1 of 6

Accepted Solutions
ElaineM
NETGEAR Employee Retired

Re: Slow WIRED speeds with N750 Wireless Dual Band Gigabit Router

Unfortunately, LAN ports can't be fixed by firmware.

Therefore, it's time to get a new router.

View solution in original post

Message 4 of 6

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ElaineM
NETGEAR Employee Retired

Re: Slow WIRED speeds with N750 Wireless Dual Band Gigabit Router

Hi @Husky86

 

Welcome to the community!

 

Is it the same on all ports from the router?

What's the exact model number of your NETGEAR router?

If the manual of your router states that the LAN should received 10/100/1000 then definitely, it's a bad port.

Did you try swapping the Ethernet cables?

Are you using the same computer when you do the test?

 

 

Message 2 of 6
Husky86
Aspirant

Re: Slow WIRED speeds with N750 Wireless Dual Band Gigabit Router

Hi Elaine,

 

The model number is WNDR4300.

 

New cables were purchased about 3-4 weeks ago. No difference. Switching out the cables — changing them up with respect to individual ports — doesn’t make any difference either.

 

If you have any additional thoughts, please pass them along.

 

Thanks!

Message 3 of 6
ElaineM
NETGEAR Employee Retired

Re: Slow WIRED speeds with N750 Wireless Dual Band Gigabit Router

Unfortunately, LAN ports can't be fixed by firmware.

Therefore, it's time to get a new router.

Message 4 of 6
Husky86
Aspirant

Re: Slow WIRED speeds with N750 Wireless Dual Band Gigabit Router

Thanks again for the info.

 

Just out of curiosity: what is the average lifespan of a router these days? This router is not even two years old and already it has been malfunctioning for a while.

 

Just wondering…

Message 5 of 6
ElaineM
NETGEAR Employee Retired

Re: Slow WIRED speeds with N750 Wireless Dual Band Gigabit Router

I apologize for any inconvenience this may have caused you.

To answer your question, it really depends on how the device is used and well maintained by doing firmware upgrade.

Our routers are built to be used for good amount of time.

Message 6 of 6
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