Update

[HerringLane]

When I've attempted to do an update from the site, the message "Attempting to connect to Netgear Server. Please Wait..." continues to link but not connection is established.

The manual file isn't updating either. Is this a sign that the router is too old and no longer supported?

[FURRYe38]

What NG product and model# are you referring too? 

[plemans]

what error are you getting when you manually update?

An issue many run into is they don't extract the zip file after downloading it. 

Also, what firmware are you attempting to install? 

what version are you on?

[michaelkenward]

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@HerringLane wrote:

The manual file isn't updating either. Is this a sign that the router is too old and no longer supported?

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Did you read this?

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

[HerringLane]

WNDR3700v3 is the router

[HerringLane]

WNDR3700v3 is the router

[HerringLane]

WNDR3700v3-V1.0.0.42_1.0.33.chk is the version.

[michaelkenward]

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@HerringLane wrote:

WNDR3700v3-V1.0.0.42_1.0.33.chk is the version.

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That is the 2011 version of a device first launched in 2009.

Not the most capable router in the market, with ancient wifi technology. But fine if it meets your needs.

No reason why it should not update using the instructions I linked to. It may lack some of the fancier ways of working with a router, such as an app for a  mobile phone.

Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support

Netgear withdrew the Genie App some time ago.

You already have the latest firmware, released in 2017:

https://kb.netgear.com/000049034

There won't be anything newer.

[HerringLane]

Thanks, I suppose its time for an upgrade. Appreciate the help!

[michaelkenward]

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@HerringLane wrote:

Thanks, I suppose its time for an upgrade. Appreciate the help!

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Your call.

I didn't mention it, but a lot has happened on the security front since they made your router.