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Forum Discussion
Used device bought on Amazon registered to another Email
Hi i just bought this used router/access point on Amazon (WAC 124), wanted to register it in my account in order to have the full control of my device and set up it, but unluckly I can't because it's registered to another account so what to do ? how to register to my email now? How is it possible that there isn't a way to do this autonomously?
8 Replies
You can try emailing the contact in the registration FAQ
As plemans suggests, try this:
NETGEAR Product Registration FAQ | Answer | NETGEAR Support
But be warned that registration is essentially for free setup support during the 90-day window after purchase, and for warranty to cover hardware failure in the first year (longer in some countries). Neither of those carries over to second-hand hardware.
There is also the process of registering an account and a device to use the mynetgear cloud service for things like Anywhere Access. But that is a different process.
I have the same problem. let me know if you got it fixed
Why don't you juse do a hard reset on the access point and it will go back to factory default. No need to register it to make it work. Press the reset button for 30 seconds, not sure of that model but you might need a paper clip to press the reset button for 30 seconds.
