WPA3/WPA2 mixed mode unavailable

[MBA098]

THIS IS NOT ABOUT THE  RAX40. IT IS ABOUT THE RAX15 !! The dropdown list did not have rax15 as an option so the RAX40 was the closest in terms of specs to the RAX15.

I had to factory reset the router due to it acting up and a glitch. Turns out, now the option in WiFi security to enable WPA3/WPA2 mixed mode is gone. I have run out of the chat/phone support that came with the purchase so I cannot reach out to them. Can someone else please confirm if the issue is the same for them or if anyone has had any luck in trying to resolve it before ? I am currently running it on WPA2-Personal only and am running firmware V1.0.2.82_2.0.52.

Thank you so much in advance !

[olympos1625]

 Hi MBA098,

Good day!

Welcome to NETGEAR Community!

First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Just to clarify, you have been using the latest firmware version with the WPA3 type security and the issue started after you factory reset the router, is that correct? Have you tried using a different web browser?

Please do not hesitate to let me know if you need further assistance. 

Regards,

Oliver

Community Team

[MikeRax]

I have a RAX50 and like the last person with the latest firmware in place, I do not have an option to enable WPA2/WPA3, I only have options to enable either version separately, but NOT both at the same time as I've used on other routers.  Is this a temporary firmware problem?

[michaelkenward]

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@MBA098 wrote:

THIS IS NOT ABOUT THE  RAX40. IT IS ABOUT THE RAX15 !! The dropdown list did not have rax15 as an option so the RAX40 was the closest in terms of specs to the RAX15.

This section is not about the RAX line of routers. (That's sometimes the reason why things don't appear in the drop down list.) While many queries apply to all routers, in this case the RAX stuff isn't ,much like the General WiFi Routers (Non-Nighthawk and Non-Orbi) devices covered here.

When it comes to stuff like firmware, you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities