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I have just switched from WNR1000 to R6300 router. My IP cam worked fine with the old router, but I can not connect to the IP cam remotely with the new R6300 router. I can connect to the IP cam if I am on the same network. When I set up the new 6300 I used all of the old Genie settings including port forwarding and upnp. I don't know why I can't connect to IP cam. I did notice that in the old router the Genie>advanced>internet port showed an IP address that represented my real internet IP (ie. 75.68 xx.xx). In the Genie setting for the new router the IP address is shows as 10.0.0.2. I suspect that this is the problem. How can I get the router IP address changed? Could there be another problem?
OK it is working. I have a Comcast modem with a built in router. I had the router bridged to get the IP cam to work with the old router. I had to call Comcast to do that. Now that I have a new router I did not know that I had to call Comcast again to bridge to the new router. I called them and they performed the bridge to the new router and everything is good.
On advanced>set-up>internet set-up I changed several things. I tried - use default, then use computer mac address, then use this mac address with 1. old wnr100 mac, 2. new r6300 mac, then IP cam mac. Nothing allowed me to remotely access the IP cam. And, in every case the internet port IP address remained 10.0.0.2.
How is your Internet service delivered? Some ISPs modems have a built in router which you have to bypass in order for your router to obtain the public IP address. Your old router had a public IP address, but the address didn't transfer over to the new router. Without a public IP address, the new router will not be remotely accessible. Hence, your IP cameras will be inaccessible.
You need to repeat the steps you performed to assign the public IP address to your new router. If you have AT&T U-verse, then I can point you to an article to do this.
Once you get the public IP address resolved, then you can set up port forwarding. It's recommended that you set up an IP address reservation for your IP camera to prevent the port forwarding rule from breaking.
OK it is working. I have a Comcast modem with a built in router. I had the router bridged to get the IP cam to work with the old router. I had to call Comcast to do that. Now that I have a new router I did not know that I had to call Comcast again to bridge to the new router. I called them and they performed the bridge to the new router and everything is good.
