Wndr3400v3 2.4g and guest problem

[Jason32038]

So I was changing some settings for qos and wmm and also disabled my guest network for 2.4g. Our phones wouldnt connect to wifi after so I went back and changed every setting back until I narrowed it down to disabling the guest network. The phones were saying it was an authentication problem. What is the point of having an option to disable my guest network if its going to cause problems with the other network? Any help appreciated.

[ElaineM · Accepted solution]

You may also want to make sure that you have the latest firmware installed on your router.

The firmware can be downloaded here.

After updating the firmware, reset the unit and reconfigure it.

[William10a]

Have you tried too reconnect the phone to the network it should replace the old log in with the new one.

You change the network settings when you removed the guess network.

[Jason32038]

I just disabled the guest network again and restarted modem and router and phone with no luck.

[ElaineM]

Factory reset the router and start all over again. 

[ElaineM]

 By the way, are you connecting to the Guest network or the main wireless network?

How about if you remove the profile from your phone and reconnect to the wireless network?

[Jason32038]

I was trying to connect to the main network after disabling my guest network but it wont let me connect to the main network unless guest network is enabled for some reason. I tried removing the the profile from my phone and reconnecting but i get an authentication problem. I havent had time to factory reset the router and start over yet but i will this weekend.

[ElaineM · Accepted solution]

You may also want to make sure that you have the latest firmware installed on your router.

The firmware can be downloaded here.

After updating the firmware, reset the unit and reconfigure it.

[Jason32038]

The factory reset worked. Thank you for the help!

[ElaineM]

Glad to hear it's now resolved.

Thank you for the update!