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Forum Discussion
printer
doesnt netgear have a tech support or do they push it off on the customer. i cant find why my printer wont connect to the wifi so far good product but bad support
1 Reply
SIRPIDER wrote:
i cant find why my printer wont connect to the wifi so far good product but bad support
First you need to explain what is going on and what your printer is.
I assume that you started by asking the printer maker for help.
The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.
The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.
Where possible, using the WPS feature can simplify things.
SIRPIDER wrote:
doesnt netgear have a tech support or do they push it off on the customer.
There is no phone support for Netgear. You do it via the support portal:
Contact Us | Support | NETGEAR
First you have to register your device to confirm that it is eligible for the 90-days free support. Start here:
MyNETGEAR | Product Registration
Start a case and, with luck, they will contact you.
After 90 days, Netgear does not provide paid support. It farms that out to GearHead.
Or you can try to sort it out here. That costs you nothing.
