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r6400v2 web front end crashes, only hard reset fixes it?

brdsteph
Follower

r6400v2 web front end crashes, only hard reset fixes it?

After a bunch of testing, I've figured out that my router front end stops working and the reason seems to be that the web server has crashed.  Because I'll do a hard reset, scan with nmap and see 80 and 443 listening.  After a few mins or hours, the FE stops responding and nmap shows those services gone, even though internet routing still works and I can connect with the nighthawk app.  I'm not sure why a reboot or even unplugging/power cycling doesn't fix it.  But I have to hold the reset button and set things back up again.  

Model: R6400|AC1750 Smart WiFi Router
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DexterJB
NETGEAR Moderator

Re: r6400v2 web front end crashes, only hard reset fixes it?

Hi @brdsteph, welcome to the community. We'd like to know the following.

 

What is the firmware version of your R6400?

What happens if the issue will occur? Do you lose Internet access among your devices?

Does the issue persist with other firmware versions?

 

Dexter

NETGEAR Team

Message 2 of 2
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