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Sweetheart's avatar
Sweetheart
Follower
Oct 16, 2020

unable to connect to cell phone

So my model# is actually R6330 AC1600, it is not an option. Anyways I am able to connect to wifi on my laptop but not on my Galaxy Cell phone and i double checked password and it is typed in correctly

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  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Jan 15, 2021

    Hi Sweetheart,

     

    Good day!

     

    Welcome to NETGEAR Community!

     

    First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. May we know if you are still having this problem with your phones? Have you tried other phones to connect your wifi network?

     

    Please do not hesitate to let me know if you need further assistance. 

     

    Regards,


    Oliver
    Community Team