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Forum Discussion
RV11
Oct 22, 2016Tutor
Adapter A6210 not detected
Was not having any issues at all with my A6210 using Windows 10 until Thursday evening, 10/20, when I updated my software version to number 35. Now, the genie on installation will not detect the ada...
Jay7900
Oct 22, 2016Aspirant
Same issue here: device not detected by the Genie installer, in multiple USB ports. Windows 10 automatically reverts to Mediatek drivers during the installation process. Manually uninstalling these Mediatek drivers doesn't solve the issue: as soon as Netgear's installer asks me to insert the device, Windows goes with the Mediatek drivers and Genie cannot detect the device. °sigh°
I've also tried to roll back to v34: the issue persists.
I just hope I won't have to start believing all the "never again" posts about Netgear's reputation. So far the A6210 has been working fine, but for now this feels a bit like a botched update.
JJN
steveath
Oct 23, 2016Guide
Same issue here. A6210 not detected since software update 35. Even reinstalling the original driver from cd does not help.
- TorrendotTaxesOct 24, 2016Aspirant
Having the exact same issue since trying to install the .35 update; my a6210 adapter is failing detection. I've uninstalled the netgear genie to try a reinstall but no luck so far.
- Angus66Oct 24, 2016Aspirant
I'm having the same problem as everyone else - my A6210 adapter isn't recognized by the latest Netgear software. Uninstall/reinstall/etc doesn't fix the problem.
Only (temporary) solution is to just uninstall everything, restart and let Windows 10 install the driver from 04/21/15.
Is Netgear addressing this problem???
- RV11Oct 24, 2016Tutor
Netgear has not chimed in at all regarding this issue.
- steveathOct 30, 2016Guide
Just bumping. Before the 35 update I was getting between 90 and 200 mps (I have 300 mps fibre optic). I am now getting between 5 mps and 21 mps!
Come on Netgear - lets have it sorted please.
- Angus66Oct 30, 2016Aspirant
I'm losing hope that a fix will ever be provided by Netgear + I'm having more frequent disconnects as of late.
I'm thinking that buying a different adapter is the only remedy at this point.
Can anyone recommend a AC1900 adapter to replace the A6210???
- TorrendotTaxesNov 03, 2016Aspirant
Still no help here? I'll try getting in touch with Netgear support in the morning. I've tried everything I can to get this USB stick to work.