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Forum Discussion

RV11's avatar
RV11
Tutor
Oct 22, 2016

Adapter A6210 not detected

Was not having any issues at all with my A6210 using Windows 10 until Thursday evening, 10/20, when I updated my software version to number 35.  Now, the genie on installation will not detect the ada...
Troubleshooting
laughmar's avatar
laughmar
Aspirant
Apr 08, 2017

 

Cannot get the Genie to pickup the adapter. I have tried all suggestions on the community feedback board. Please help!

magic47's avatar
magic47
Aspirant
Apr 08, 2017

laughmar - see the post from JamesGL on 02-27-17.  Not sure what his fix is; I had already dumped my NetGear adapter and replaced it with the D-Link brand which worked perfectly right out of the box.  It is fast too!