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100 MB capped read speed - Readynas RR4312X on 10Gbps network

mtarau
Aspirant

100 MB capped read speed - Readynas RR4312X on 10Gbps network

Hi guys,

we currently use a Netgear ReadyNAS RR4312X (for 2 years now) connected to a 10 Gb Netgear switch. Everything worked fine until a couple of weeks ago when we observed some overall system lag (about 2-3s sometimes) as well as a speed cap for reads only to 100Mb. We have 2 volumes in operation, one 5 Disk Raid 5 with Seagate 12TB exos disks (tiered with 2 SSDs) and another 5 Disk Raid 5 with Samsung 512 GB SSDs. Here's a screenshot of the write speed vs the read speeds:

 

nas performance compare.png

and one with the disk setup plus some disk data

DiskSetup.png

Before this strange speed cap on reads we had the same speed for reads and write (10gbps cap) on anyone of the 2 volumes and 0 lag in the system. All the disks appear to be in very good condition and are relatively new.

 

Firmware: 6.10.4

 

Any ideas about what could have happened?

 

Thanks in advance

Message 1 of 10

Accepted Solutions
StephenB
Guru

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network


@mtarau wrote:

... a connection by an 10gb IP port should go the same way normally, respectively the 10 gb switch, no?


No.  When there are multiple routes from the NAS to the PC, the NAS chooses the adapter it wants to use when sending to that PC.  That can be a different adapter than the one that the inbound traffic from the PC to the NAS is being received from.

 

There is a metric associated with each route that determines the choice.  There are ways to set these metrics in linux, so you could go in with ssh and try to adjust them.  But if you don't really need the gigabit bond, then it's simpler just to remove it.

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Message 10 of 10

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StephenB
Guru

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network

Have you checked the log zip file for errors?  

 

If you are ok with enabling ssh, I suggest installing iperf, and using that the measure the network throughput.  That will help sort out if the issue is network related or not.  Also, you could look at the network stats on the switch.

Message 2 of 10
mtarau
Aspirant

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network

Here are the results with iperf:

 

iperf nas.png

About the switch stats, I don't realy know how to read them 🙂

switch.png

Does this help?

 

Thanks

Message 3 of 10
StephenB
Guru

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network

iperf also shows 1 gigabit in the NAS->Client direction, so this appears to be network related.

 

Are you seeing this on multiple PCs?

Perhaps try different cables.

Message 4 of 10
mtarau
Aspirant

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network

It’s just on the nas. The rest of the pc’s work just fine with the 10gb switch. 

Message 5 of 10
StephenB
Guru

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network


@mtarau wrote:

It’s just on the nas. The rest of the pc’s work just fine with the 10gb switch. 


Sorry, I think you misunderstood the question.

 

Is the NAS->PC link limited to 100 megabit on all the PCs?  Or only one? 

 

Also, how is the NAS connected to the switch?  Do you have more than one ethernet cable connected?  If so, are you connecting just 10 gigabit ports, or do you also have some gigabit ports connected?

Message 6 of 10
mtarau
Aspirant

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network

Reads from the nas are limited to 100 mb on all other PCs. The nas is connected to the 10 gb switch with both it's ports as well as to a 1 gb switch with it's other 4 normal port in LACP port. I tried changing the cables and there was no change.

Message 7 of 10
StephenB
Guru

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network


@mtarau wrote:

The nas is connected to the 10 gb switch with both it's ports as well as to a 1 gb switch with it's other 4 normal port in LACP port.


I suspect that the NAS->PC connection is going through the 1 gb LACP connection, and not through the 10 gb switch.  

 

Try disconnecting the four gigabit ports to confirm that.  If I'm correct, the download speed will go well above 100 MB/sec.

Message 8 of 10
mtarau
Aspirant

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network

Hi,

seems you were right, the speeds are not the same as before but still an improvement:

nas performance - with 1gb off.png

but I don't understand why, a connection by an 10gb IP port should go the samen way normaly, respectively the 10 gb switch, no?

 

Message 9 of 10
StephenB
Guru

Re: 100 MB capped read speed - Readynas RR4312X on 10Gbps network


@mtarau wrote:

... a connection by an 10gb IP port should go the same way normally, respectively the 10 gb switch, no?


No.  When there are multiple routes from the NAS to the PC, the NAS chooses the adapter it wants to use when sending to that PC.  That can be a different adapter than the one that the inbound traffic from the PC to the NAS is being received from.

 

There is a metric associated with each route that determines the choice.  There are ways to set these metrics in linux, so you could go in with ssh and try to adjust them.  But if you don't really need the gigabit bond, then it's simpler just to remove it.

Message 10 of 10
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