Unfortunately the warranty status of the NAS is already expired. If you have a back up of the data save on the NAS you have an option to perform an OS re-install or factory reset the NAS and check if it will make any difference.
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
