× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

NAS not showing under Network again after update to 6.4.2

ndverge
Aspirant

NAS not showing under Network again after update to 6.4.2

I recently updated the firmware of NAS device. after update, the NAS device not visible on the network. But I can type the name on the run command and access. But i want the  nas device to be visible on the network so that access it easily and fastly.

 

thanks

Message 1 of 15

Accepted Solutions
ndverge
Aspirant

Re: NAS not showing under Network again after update to 6.4.2

I just switch off the and on our 8-port switch. then the NAS drive is visible to all the computers in the network. thans who supported me.

View solution in original post

Message 13 of 15

All Replies
JennC
NETGEAR Employee Retired

Re: NAS not showing under Network again after update to 6.4.2

Hello ndverge,

 

How about the mapping the NAS' hostname and assign a drive letter for it?

 

Regards,

Message 2 of 15
ndverge
Aspirant

Re: NAS not showing under Network again after update to 6.4.2

No. When i have to configure new computers that may be a problem with those new users who are not in our company.

 

 

Message 3 of 15
StephenB
Guru

Re: NAS not showing under Network again after update to 6.4.2

Both my RN102 and RN202 show up under network (on Windows 10) and both are running production 6.4.2.

 

Unfortunately showing up under network has been hit-or-miss for years (and I think is the same with all NAS).  Adding a network location in file explorer is one workaround, putting a shortcut on the desktop is another.  I understand this is extra work when configuring a new PC, but I don't think there is a silver bullet to fix this.

 

 

Message 4 of 15
ndverge
Aspirant

Re: NAS not showing under Network again after update to 6.4.2

I think its better to downgrade to 6.4.1 again.

Message 5 of 15
StephenB
Guru

Re: NAS not showing under Network again after update to 6.4.2


@ndverge wrote:

I think its better to downgrade to 6.4.1 again.


You certainly can.  It might not help though.

Message 6 of 15
ndverge
Aspirant

Re: NAS not showing under Network again after update to 6.4.2

You are saying that even if i downgrade the firmware, the problem will be remained still?

Message 7 of 15
mdgm-ntgr
NETGEAR Employee Retired

Re: NAS not showing under Network again after update to 6.4.2

No, he's saying that it is a possibility that it might remain. You can try downgrading to 6.4.1 and find out, if you want. Let us know of the outcome.

Message 8 of 15
ndverge
Aspirant

Re: NAS not showing under Network again after update to 6.4.2

I downgraded. but no any chance to win the war. Still the NAS device is missing in the network list.

what to do?

Message 9 of 15
StephenB
Guru

Re: NAS not showing under Network again after update to 6.4.2

If this is with Windows 10, I think there might be some fixes coming from Microsoft (at least I recall seeing a post to this effect on another thread).

Message 10 of 15
ndverge
Aspirant

Re: NAS not showing under Network again after update to 6.4.2

No. It's Windows 7. ????

Message 11 of 15
StephenB
Guru

Re: NAS not showing under Network again after update to 6.4.2


@ndverge wrote:

No. It's Windows 7. ????


Well, as I said earlier this is very hit-or-miss (and has been for a long time).  It's hard to tell if its a bug in Linux or Windows.  You can waste a lot of time trying to wrestle this to the ground.

 

One thing to check is the workgroup settings on the NAS and PC - they should match. 

Message 12 of 15
ndverge
Aspirant

Re: NAS not showing under Network again after update to 6.4.2

I just switch off the and on our 8-port switch. then the NAS drive is visible to all the computers in the network. thans who supported me.

Message 13 of 15
JennC
NETGEAR Employee Retired

Re: NAS not showing under Network again after update to 6.4.2

Hello ndverge,

 

It must be the network is becoming to strict, firewall blocking it probably.

 

Regards,

Message 14 of 15
StephenB
Guru

Re: NAS not showing under Network again after update to 6.4.2

It could also be an issue in the switch.  It has its own layer-2 routing tables, and might not be distributing the discovery traffic correctly.  Rebooting the switch clears the tables, and it broadcasts everything until it rebuilds those tables again (looking at the mac addresses that are active on every port).

Message 15 of 15
Top Contributors
Discussion stats
  • 14 replies
  • 2870 views
  • 0 kudos
  • 4 in conversation
Announcements