Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
NV+ hard drive tray screws replacement
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-29
01:43 AM
2008-05-29
01:43 AM
NV+ hard drive tray screws replacement
I've just bought an extra HDD to add to my NV+ thats been working fine for a couple of years now. However I can't find the original pack of remaining screws that came with it for fixing the drive to the tray. The new drive is for tray 4 (right end).
Does anyone know the precise spec of screws I need? Looking at the tray they appear to be special recessed heads to sit flush with the metal tray, whereas so far I have only seen generic 3.5" mounting screws without a recessed head (e.g. http://www.maplin.co.uk/Search.aspx?criteria=A14BJ). I'm not sure these will fit past the other trays / side of bay, as it is quite tight for space in there.
Any advice, specs of screw so I can get locally (UK) appreciated.
Does anyone know the precise spec of screws I need? Looking at the tray they appear to be special recessed heads to sit flush with the metal tray, whereas so far I have only seen generic 3.5" mounting screws without a recessed head (e.g. http://www.maplin.co.uk/Search.aspx?criteria=A14BJ). I'm not sure these will fit past the other trays / side of bay, as it is quite tight for space in there.
Any advice, specs of screw so I can get locally (UK) appreciated.
ReadyNAS NV+, 4x500GB Seagate ST3500630NS, RAIDiator 4.1.6, APC Back-UPS ES 700VA 230V UK
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
Message 1 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-29
10:10 AM
2008-05-29
10:10 AM
Re: NV+ hard drive tray screws replacement
I'll check with the UK office if they can source something.
Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 2 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-29
04:14 PM
2008-05-29
04:14 PM
Re: NV+ hard drive tray screws replacement
Thanks. I just tried with some normal 3.5" drive screws and the back pair (near SATA connector) slide past the metal case edge at the front OK as there is a bit of give at first, but the second pair in the middle don't as tray is running parallel by then. I'd rather not bend the case. I can PM you my address if you have some in the your UK office to stick in the post.
ReadyNAS NV+, 4x500GB Seagate ST3500630NS, RAIDiator 4.1.6, APC Back-UPS ES 700VA 230V UK
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
Message 3 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-29
04:24 PM
2008-05-29
04:24 PM
Re: NV+ hard drive tray screws replacement
I won't have a reply from them for awhile still since it is currently the middle of the night in the UK.
Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 4 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-29
04:29 PM
2008-05-29
04:29 PM
Re: NV+ hard drive tray screws replacement
I think the screws are 6-32 thread 4mm long countersunk head. Can't seem to find an web shop here with them...
Indeed I am aware of the time here (London) - thanks for the reminder to go to bed!
Indeed I am aware of the time here (London) - thanks for the reminder to go to bed!
ReadyNAS NV+, 4x500GB Seagate ST3500630NS, RAIDiator 4.1.6, APC Back-UPS ES 700VA 230V UK
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
Message 5 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-29
04:31 PM
2008-05-29
04:31 PM
Re: NV+ hard drive tray screws replacement
As a temporary fix to get your disks installed, try stealing (1) screw from the other 3 trays to use on the 4th tray. So each tray will be short one screw, but would still be enough to keep them secure.
Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 6 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-30
02:25 AM
2008-05-30
02:25 AM
Re: NV+ hard drive tray screws replacement
Good idea - I will do thanks. I take it I can pull the 3 full trays out & back in whilst the machine is off to get the screws without causing any resync issues (other than for the new disk of course)?
ReadyNAS NV+, 4x500GB Seagate ST3500630NS, RAIDiator 4.1.6, APC Back-UPS ES 700VA 230V UK
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
Message 7 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-30
05:59 AM
2008-05-30
05:59 AM
Re: NV+ hard drive tray screws replacement
Yes, do it while the machine is off, and make sure to label the order of the disks.
Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 8 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-30
06:43 AM
2008-05-30
06:43 AM
Re: NV+ hard drive tray screws replacement
wardie wrote: I've just bought an extra HDD to add to my NV+ thats been working fine for a couple of years now. However I can't find the original pack of remaining screws that came with it for fixing the drive to the tray. The new drive is for tray 4 (right end).
Does anyone know the precise spec of screws I need? Looking at the tray they appear to be special recessed heads to sit flush with the metal tray, whereas so far I have only seen generic 3.5" mounting screws without a recessed head (e.g. http://www.maplin.co.uk/Search.aspx?criteria=A14BJ). I'm not sure these will fit past the other trays / side of bay, as it is quite tight for space in there.
Any advice, specs of screw so I can get locally (UK) appreciated.
same problem here (The Netherlands), I already took all screws from the housing .... Info were to order those would be very welcome ....
Message 9 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-05-30
07:10 AM
2008-05-30
07:10 AM
Re: NV+ hard drive tray screws replacement
Done. Disk 4 now initializing. Thanks. I would appreciate those extra screws still though to bring each drive back to a full compliment so I can be totally screwed :lol: .
Derivative question - I currently have nightly frontview backups set up off a snapshot. The initialization & volume expansion will likely run into the time window for these tonight. Do I need to disable snapshot & backups or will it work just fine off the 3 disks or ignore those actions until the 4th is online? I think I saw a post saying you didn't have to but I'm not sure and would rather know from the Force...
[edit: expansion finished prior to my nightly backups. Result! ]
Derivative question - I currently have nightly frontview backups set up off a snapshot. The initialization & volume expansion will likely run into the time window for these tonight. Do I need to disable snapshot & backups or will it work just fine off the 3 disks or ignore those actions until the 4th is online? I think I saw a post saying you didn't have to but I'm not sure and would rather know from the Force...
[edit: expansion finished prior to my nightly backups. Result! ]
ReadyNAS NV+, 4x500GB Seagate ST3500630NS, RAIDiator 4.1.6, APC Back-UPS ES 700VA 230V UK
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
Message 10 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-06-20
12:11 PM
2008-06-20
12:11 PM
Re: NV+ hard drive tray screws replacement
Well, I just purchased a ReadyNAS Duo as a backup solution (1x500Gb model) and guess what? It came with 8 spare screws giving me four for the spare drive bay in that machine, and four extra ones I can use on the NV+.
I'm assuming the drive trays (at least the screws) are the same - you can confirm? If so I will re-use them and don't need any from your UK people chirpa.
p.s. I would not recommend buying a Duo just to get four screws as it's substantially more than $5.99 :lol:
I'm assuming the drive trays (at least the screws) are the same - you can confirm? If so I will re-use them and don't need any from your UK people chirpa.
p.s. I would not recommend buying a Duo just to get four screws as it's substantially more than $5.99 :lol:
ReadyNAS NV+, 4x500GB Seagate ST3500630NS, RAIDiator 4.1.6, APC Back-UPS ES 700VA 230V UK
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
ReadyNAS Duo, 2x1TB Samsung HD103UJ, RAIDiator 4.1.6
Message 11 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-06-20
12:43 PM
2008-06-20
12:43 PM
Re: NV+ hard drive tray screws replacement
Confirmed. All the trays use the same screws.
wardie wrote: I'm assuming the drive trays (at least the screws) are the same - you can confirm?
Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 12 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-07-04
11:31 AM
2008-07-04
11:31 AM
Re: NV+ hard drive tray screws replacement
chirpa wrote: Confirmed. All the trays use the same screws.
wardie wrote: I'm assuming the drive trays (at least the screws) are the same - you can confirm?
To the forum admins:
Is someone able to confirm the actual measurements of the screws? The OP suggested that the screws were 6-32 4mm pan head, but based on my observations, it looks like 6 mm may be the correct answer. Is there an official answer to this question?
I know that we can buy these screws from the moderators, but I don't know if I can wait that long and I'd like to try to source them locally instead.
Thanks!
-essd
Message 13 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-07-11
04:10 PM
2008-07-11
04:10 PM
Re: NV+ hard drive tray screws replacement
It is 4mm.
essd wrote: the screws were 6-32 4mm pan head, but based on my observations, it looks like 6 mm may be the correct answer. Is there an official answer to this question?

Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 14 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-07-11
10:20 PM
2008-07-11
10:20 PM
Re: NV+ hard drive tray screws replacement
Now that is what I call a detailed response!!
ReadyNAS Pro 6 | 1GB RAM [ 6-6-6-18 DDR2 ] | 3 x 3TB (Hitachi Deskstar / HDS723030ALA640) | X-RAID2 | 4.2.26
ReadyNAS NV+ | 1GB RAM [ 2.5-3-3-7 ] | 4 x 1TB (Seagate Barracuda ES.2 / ST31000340NS) | X-RAID | 4.1.13
ReadyNAS 600a | 256MB RAM [2.0-3-3-7] | 4 x 250GB (Seagate Barracuda 7200.8 / ST3250823AS) | X-RAID | 4.1.13
ReadyNAS NV+ | 1GB RAM [ 2.5-3-3-7 ] | 4 x 1TB (Seagate Barracuda ES.2 / ST31000340NS) | X-RAID | 4.1.13
ReadyNAS 600a | 256MB RAM [2.0-3-3-7] | 4 x 250GB (Seagate Barracuda 7200.8 / ST3250823AS) | X-RAID | 4.1.13
Message 15 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-10-09
01:31 PM
2008-10-09
01:31 PM
Re: NV+ hard drive tray screws replacement
chirpa wrote: make sure to label the order of the disks.
Hi Chirpa,
Is this required?
So one has to label as to which disk was in Bay 1, Bay 2, etc.?
TIA!
Message 16 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-10-09
02:05 PM
2008-10-09
02:05 PM
Re: NV+ hard drive tray screws replacement
SuperFlyBoy wrote: Is this required? So one has to label as to which disk was in Bay 1, Bay 2, etc.?
When removing disks, it is wise to keep them in the same order.
Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 17 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-11-04
12:34 AM
2008-11-04
12:34 AM
Re: NV+ hard drive tray screws replacement
Hi Chirpa,
Any luck with the UK office re. getting replacement screws - mine went missing during my house move so can't get my Duo going at all (I had to pull out the drive cause it failed after only a month *groan*)
Cheers
Any luck with the UK office re. getting replacement screws - mine went missing during my house move so can't get my Duo going at all (I had to pull out the drive cause it failed after only a month *groan*)
Cheers
Message 18 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-11-14
04:21 PM
2008-11-14
04:21 PM
Re: NV+ hard drive tray screws replacement
Hi Chirpa,
I called Netgear's 1-866-252-9921 support number in an effort to order 4 hard drive tray screws, and the gentleman with whom I spoke was unable to help -- he recommended that I go to a local hardware store. Is there a way to order these screws straight from Netgear so that I'm certain I get the right parts? I'm in the US.
Thanks,
Colin
I called Netgear's 1-866-252-9921 support number in an effort to order 4 hard drive tray screws, and the gentleman with whom I spoke was unable to help -- he recommended that I go to a local hardware store. Is there a way to order these screws straight from Netgear so that I'm certain I get the right parts? I'm in the US.
Thanks,
Colin
Message 19 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-11-14
04:52 PM
2008-11-14
04:52 PM
Re: NV+ hard drive tray screws replacement
Did you get a case number with them at all? If not, PM me what email address you have registered with NETGEAR, and I can probably look it up. Once I have a case number, we can call you to get credit card info for payment, $5.95, which basically covers shipping.
colindchapman wrote: I called Netgear's 1-866-252-9921 support number in an effort to order 4 hard drive tray screws, and the gentleman with whom I spoke was unable to help -- he recommended that I go to a local hardware store. Is there a way to order these screws straight from Netgear so that I'm certain I get the right parts? I'm in the US.
Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 20 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2008-11-14
05:10 PM
2008-11-14
05:10 PM
Re: NV+ hard drive tray screws replacement (#8219026)
Received your PM. I corrected an issue with your product registration. It listed Country:Other, set that to USA, and it now shows the right option for the tech. I have asked the techs to give you a call back to setup the purchase.
Once that is complete, they will notify me and the screws will get shipped out. Too late today to ship, so they would go out on Monday instead.
Once that is complete, they will notify me and the screws will get shipped out. Too late today to ship, so they would go out on Monday instead.
Jedi Council Alumni | See my profile About page for my ReadyNAS history (2004-2012) |
https://twitter.com/chirpah/status/852389882764840960/photo/1
https://twitter.com/chirpah/status/852389882764840960/photo/1
Message 21 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2009-12-04
09:48 AM
2009-12-04
09:48 AM
Re: NV+ hard drive tray screws replacement
Can anyone tell me where I can buy these screws. I'm in the US.
Bruce
Bruce
Message 22 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2009-12-04
10:20 AM
2009-12-04
10:20 AM
Re: NV+ hard drive tray screws replacement
Bruce,
I believe that you can get these direct from Netgear for a nominal fee by calling support (# in my signature below).
Were the screws missing from the box or do you need extra?
The specs of the screws are as below, and should be able to order them from a specialty hardware store (or possibly a computer shop):
I believe that you can get these direct from Netgear for a nominal fee by calling support (# in my signature below).
Were the screws missing from the box or do you need extra?
The specs of the screws are as below, and should be able to order them from a specialty hardware store (or possibly a computer shop):

It's Coming... Are You Ready? || Unofficial Getting Started Guide || ReadyDLNA || WoL || DHCP || Mounting ReadyNAS Drives in Linux
Slow Wifi with Vista? || Upgrading from RAIDiator v.3 to v.4 || Using Multiple Credentials in Windows || Configuring WINS on the ReadyNAS
My ReadyNAS Gear || Firmware Re-installation Pro/NVX | 2100 | 3200 || Unofficial USB Boot Recovery for SPARC | x86
NETGEAR Support | USA: 888-NETGEAR / International Numbers | Online Submission
Slow Wifi with Vista? || Upgrading from RAIDiator v.3 to v.4 || Using Multiple Credentials in Windows || Configuring WINS on the ReadyNAS
My ReadyNAS Gear || Firmware Re-installation Pro/NVX | 2100 | 3200 || Unofficial USB Boot Recovery for SPARC | x86
NETGEAR Support | USA: 888-NETGEAR / International Numbers | Online Submission
Message 23 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2009-12-04
10:39 AM
2009-12-04
10:39 AM
Re: NV+ hard drive tray screws replacement
They were missing. I have searched high and low for these screws from many vendors but no luck. They are a very rare size. This is why I asked where they could be purchased.
dbott67 wrote: Bruce,
I believe that you can get these direct from Netgear for a nominal fee by calling support (# in my signature below).
Were the screws missing from the box or do you need extra?
The specs of the screws are as below, and should be able to order them from a specialty hardware store (or possibly a computer shop):
Message 24 of 52
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2009-12-04
10:46 AM
2009-12-04
10:46 AM
Re: NV+ hard drive tray screws replacement
I would contact support and see if they will send them to you for free. You could also try sending a PM to chirpa or Dooku to see if they can locate some for you.
-Dave
-Dave
It's Coming... Are You Ready? || Unofficial Getting Started Guide || ReadyDLNA || WoL || DHCP || Mounting ReadyNAS Drives in Linux
Slow Wifi with Vista? || Upgrading from RAIDiator v.3 to v.4 || Using Multiple Credentials in Windows || Configuring WINS on the ReadyNAS
My ReadyNAS Gear || Firmware Re-installation Pro/NVX | 2100 | 3200 || Unofficial USB Boot Recovery for SPARC | x86
NETGEAR Support | USA: 888-NETGEAR / International Numbers | Online Submission
Slow Wifi with Vista? || Upgrading from RAIDiator v.3 to v.4 || Using Multiple Credentials in Windows || Configuring WINS on the ReadyNAS
My ReadyNAS Gear || Firmware Re-installation Pro/NVX | 2100 | 3200 || Unofficial USB Boot Recovery for SPARC | x86
NETGEAR Support | USA: 888-NETGEAR / International Numbers | Online Submission
Message 25 of 52