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Re: RNDU 2000 : Hangs need to Hard reboot

Gueric
Aspirant

RNDU 2000 : Hangs need to Hard reboot

Hello,

 

My RNDU2000 Regularly seems to hangs. I can't reach it from network (doesn't respond to a ping for example). I need to do a hard reset (2s on button) to get it back... 

Very annoying. 

 

There's nothing special on logs. 

There's net2FTP, php5, root ssh on it. 

 

Any help ?

 

Firmware version : RAIDiator 4.2.28

Model: ReadyNASRNDU2000|ReadyNAS Ultra 2 Chassis only
Message 1 of 8
mdgm-ntgr
NETGEAR Employee Retired

Re: RNDU 2000 : Hangs need to Hard reboot

First check how full the root volume is

# df -h

# df -i

 

If there is plenty of space on the 4GB root volume please download those and send them in (see the Sending Logs link in my sig).

Message 2 of 8
Gueric
Aspirant

Re: RNDU 2000 : Hangs need to Hard reboot

Sorry, 

 

I didn't understand how I use your commands : 

# df -h

# df -i

 

??

 

I send today logs on moderator email. 

 

Thx

Message 3 of 8
mdgm-ntgr
NETGEAR Employee Retired

Re: RNDU 2000 : Hangs need to Hard reboot

You have Jumbo Frames enabled and yet you only have a 100Mb/s connection? Have you tried connecting the NAS to a gigabit router/switch?

Message 4 of 8
Gueric
Aspirant

Re: RNDU 2000 : Hangs need to Hard reboot

No I didn't try. 

I have to buy one, it was a project. 

 

So maybe my project is going to be done sooner 😉

 

Is there a link between hangs and switch ?

Message 5 of 8
mdgm-ntgr
NETGEAR Employee Retired

Re: RNDU 2000 : Hangs need to Hard reboot

Experience would suggest that the Ultra works much better with a gigabit connection. That can mean using a gigabit router or placing a gigabit switch between the router and the NAS.

Message 6 of 8
StephenB
Guru

Re: RNDU 2000 : Hangs need to Hard reboot

Also, jumbo frames need to be disabled if you have a fast-ethernet connection.

Message 7 of 8
Gueric
Aspirant

Re: RNDU 2000 : Hangs need to Hard reboot

Done.

 

I have now a Gigabit switch.

I disabled Jumbo Frames. 

 

 

Will see if problem come again. I hope not...

 

Thx for your help

Message 8 of 8
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