Ready Nas 102 - Password Failure

[LensmanX]

I am the administrator for my NAS-102 and I am trying to backup my PC to our network using the windows backup feature in Windows 10.  I have followed the directions in this link:

https://kb.netgear.com/24913/How-do-I-back-up-my-Windows-PC-to-a-ReadyNAS-OS-6-system-using-Windows-...

I keep receiving a message to say that my credentials are not valid.  I am using the credentials for my NAS.  I have also tried a password reset and using the password that was given to me and this too does not work? 

Any help would be greatly appreciated as we are running without backups. 

[StephenB]

Try accessing the NAS share with file explorer first.  If you can see the destination folder, then try copying a test file to it.

[LensmanX]

Thanks for the info. I managed to get this working again.  The issue was that the NAS was set to dynamic IP and it had changed on me.  That coupled with a change of the original password was the cause of the issue.  I am now back up and running.  Thanks!

[StephenB]

Great!

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@LensmanX wrote:

The issue was that the NAS was set to dynamic IP and it had changed on me. 

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Most home routers have a way to reserve the IP address in the NAS.  Netgear routers call this "Address Reservation", some call it "ARP binding" or "MAC address binding".

I recommend doing that - it generally works out better than assigning static addresses.  You have one place to manage the addresses, and if you switch routers to one that uses a different address space, then all your devices will still connect.

[LensmanX]

Thanks for all your help. I appreciate all the support that you give us and the community!