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Forum Discussion
OldManAndHisNAS
Dec 15, 2017Aspirant
ReadyNAS NV+ Won't Boot
As of this mornig, I couldn't connect to my NAS. Looks like it was trying to reboot and it gets to 33.7% and hangs. Before it gets to that point, I can find it with RAIDer, but I can't connect to i...
StephenB
Jan 07, 2018Guru
Switch to user security, and then use the approach I outlined earlier - setting up credentials using the NAS admin account in the Windows Credential Manager of the PC(s).
OldManAndHisNAS
Jan 07, 2018Aspirant
I tried that.
It didn't work either with or without using Windows Credential Manager.
My NAS admin is set to the default "netgear1" password and when I try to enter that when either the windows network password box pops OR when I have it entered in the credential manager, it still won't give me access.
- StephenBJan 07, 2018Guru
OldManAndHisNAS wrote:
My NAS admin is set to the default "netgear1" password
That's part of the puzzle. You need to change that password to something else - there are some checks in the NAS firmware that limit admin SMB access until you've set it to something other than the default.
- mdgm-ntgrJan 07, 2018NETGEAR Employee Retired
Now that you're running RAIDiator 4.x if you run into issues with bad disks again (or some other issue that prevents a normal boot), there's a low-level diagnostic mode that can be used to diagnose the situation remotely (if needed).
There is a diagnosis method for RAIDiator 3.x but it relies on the system being able to boot up normally and on later 3.x releases I think Frontview has to be working as well to be able to enable it.
- OldManAndHisNASJan 08, 2018Aspirant
wow.
where was i to find that requirement?
anyway, that seems to have helped.
i am in USER security mode now.
i deleted the "backup" and "media" shares that appeared to be created by default and have created a couple of new ones of my own.
looks like i have access to these shares and have started copying my data back onto them.
something i don't understand is that when switching to USER security mode, i now have a share under NAS named "c" that i don't know where it came from or how to delete it. it does not show up in the list of shares when i am in FV.
i think "c" is the name of my volume, but i don't want to manage a "c" share. how do i delete that share?
- mdgm-ntgrJan 08, 2018NETGEAR Employee Retired
You only see the "c" share for your data volume if logged in as the 'admin' user (no quotes). That user is only meant to be used for administrative purposes.
Login as any other user and you won't see a "c" share.
- StephenBJan 08, 2018Guru
OldManAndHisNAS wrote:
i think "c" is the name of my volume, but i don't want to manage a "c" share. how do i delete that share?
It is the volume, so you really don't want to delete it (or anything in it). If you do, it will be gone. It's just another path to get to your data.
There is no need to manage it, and it's pretty easy to just ignore it. FWIW, it can be handy to be able to map the entire NAS volume to a drive letter, especially if you are backing up the NAS from a PC.
But if you want to hide it/not see it, then as mdgm says, you'll need to create another user on the NAS (for instance OldMan) with it's own password, and then change your windows credentials to use that user account.
- OldManAndHisNASJan 08, 2018Aspirant
So why does "c" show up in windows explorer as a share if it is a volume?
Now I need to create another user and then manage users and passwords to keep from seeing this undocumented folder?
Is there any documentation anywhere on what the other sub folders and files inside it are? "Lost+Found"?
- StephenBJan 08, 2018Guru
OldManAndHisNAS wrote:
So why does "c" show up in windows explorer as a share if it is a volume?
Again, it is sometimes useful to be able to access the entire volume over the network. So the NAS does share the volume (but restricts that to the admin credentials).
OldManAndHisNAS wrote:
Now I need to create another user and then manage users and passwords to keep from seeing this undocumented folder?
Yes. Or just ignore it (e.g, don't navigate into it).
OldManAndHisNAS wrote:
Is there any documentation anywhere on what the other sub folders and files inside it are? "Lost+Found"?
Most the subfolders are shares. There's no documentation on the others, though Lost+Found in particular is a standard linux folder. Usually it will be empty, but if there are issues with the file system, there could be some files (or file fragments) listed there. There is a bit more information on that here: https://wiki.gentoo.org/wiki/Knowledge_Base:What_is_the_lost%2Bfound_directory%3F
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