NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ninjasniper85_
Mar 02, 2023Aspirant
ReadyNAS Pro 6 general protection fault: 0000 [#2] SMP
Issues: ReadyNAS keep freeze when trying access the local IP it doesn't show the login so i have to manual hold the button to reset it What is use for: Storage Data for IP Cameras Raid 6 6x3TB ...
ninjasniper85_
Apr 10, 2023Aspirant
alright i will monitor now hopefully it not NAS hardware is failure
ninjasniper85_
Apr 13, 2023Aspirant
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at admin@localhost to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
https://pastebin.com/s8sRUXAK kernel
https://pastebin.com/KfrvG5SK system 1
https://pastebin.com/PtSxt5cQ system 2
2023-04-13 18:51:31: general protection fault: 0000 [#8] SMP
2023-04-13 18:51:31: RIP [] kmem_cache_alloc+0x9b/0xea
2023-04-13 18:51:31: general protection fault: 0000 [#9] SMP
2023-04-13 18:51:31: general protection fault: 0000 [#10] SMP
2023-04-13 18:51:31: general protection fault: 0000 [#11] SMP
2023-04-13 18:51:31: general protection fault: 0000 [#12] SMP
2023-04-13 18:51:31: general protection fault: 0000 [#13] SMP
2023-04-13 18:51:31: general protection fault: 0000 [#14] SMP
2023-04-13 18:51:28: general protection fault: 0000 [#7] SMP
2023-04-13 18:51:28: RIP [] kmem_cache_alloc+0x9b/0xea
2023-04-13 18:50:37: general protection fault: 0000 [#6] SMP
2023-04-13 18:50:37: RIP [] kmem_cache_alloc+0x9b/0xea
2023-04-13 18:49:58: general protection fault: 0000 [#5] SMP
2023-04-13 18:49:58: RIP [] kmem_cache_alloc+0x9b/0xea
2023-04-13 18:49:56: general protection fault: 0000 [#3] SMP
2023-04-13 18:49:56: RIP [] kmem_cache_alloc+0x9b/0xea
2023-04-13 18:49:56: general protection fault: 0000 [#4] SMP
2023-04-13 18:49:55: general protection fault: 0000 [#2] SMP
2023-04-13 18:49:55: RIP [] kmem_cache_alloc+0x9b/0xea
2023-04-13 18:49:49: general protection fault: 0000 [#1] SMP
2023-04-13 18:49:49: RIP [] anon_vma_interval_tree_insert+0x2f/0x80
2023-04-13 18:49:11: BUG: Bad page map in process fwbroker.cgi pte:5f02fb00005e0001 pmd:7c1a8067
2023-04-13 18:49:10: BUG: Bad page map in process fwbroker.cgi pte:5000d404ffdd16ea pmd:7c1a8067
2023-04-13 18:49:09: BUG: Bad page map in process fwbroker.cgi pte:3100ffffffffffff pmd:7c1a8067
2023-04-13 18:48:40: BUG: Bad page map in process dbbroker.cgi pte:30000010001000c pmd:7c1aa067
2023-04-13 18:48:39: BUG: Bad page map in process dbbroker.cgi pte:10080819b99aec9 pmd:7c1aa067
2023-04-13 18:48:38: file:libxml2.so.2.9.1 fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:37: file:libxml2.so.2.9.1 fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:36: BUG: Bad page map in process dbbroker.cgi pte:00007801 pmd:7c1a9067
2023-04-13 18:48:35: file:libnml.so.0 fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:34: file:libreadynas.so.0.1.1 fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:33: file:libc-2.19.so fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:32: file:libc-2.19.so fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:31: BUG: Bad page map in process dbbroker.cgi pte:630373616e796461 pmd:7c1ae067
2023-04-13 18:48:30: BUG: Bad page map in process dbbroker.cgi pte:a8c00101a8c0e403 pmd:7c1ae067
2023-04-13 18:48:29: BUG: Bad page map in process dbbroker.cgi pte:c9c0bf54ea331f00 pmd:7c1ae067
- ninjasniper85_Apr 13, 2023Aspirant
10 April 2023
Memory Test image below - StephenBApr 13, 2023Guru
ninjasniper85_ wrote:
2023-04-13 18:49:11: BUG: Bad page map in process fwbroker.cgi pte:5f02fb00005e0001 pmd:7c1a8067
2023-04-13 18:49:10🐛 Bad page map in process fwbroker.cgi pte:5000d404ffdd16ea pmd:7c1a8067
2023-04-13 18:49:09: BUG: Bad page map in process fwbroker.cgi pte:3100ffffffffffff pmd:7c1a8067
2023-04-13 18:48:40: BUG: Bad page map in process dbbroker.cgi pte:30000010001000c pmd:7c1aa067
2023-04-13 18:48:39: BUG: Bad page map in process dbbroker.cgi pte:10080819b99aec9 pmd:7c1aa067
2023-04-13 18:48:38: file:libxml2.so.2.9.1 fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:37: file:libxml2.so.2.9.1 fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:36: BUG: Bad page map in process dbbroker.cgi pte:00007801 pmd:7c1a9067
2023-04-13 18:48:35: file:libnml.so.0 fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:34: file:libreadynas.so.0.1.1 fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:33: file:libc-2.19.so fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:32: file:libc-2.19.so fault:filemap_fault mmap:btrfs_file_mmap readpage:btrfs_readpage
2023-04-13 18:48:31: BUG: Bad page map in process dbbroker.cgi pte:630373616e796461 pmd:7c1ae067
2023-04-13 18:48:30: BUG: Bad page map in process dbbroker.cgi pte:a8c00101a8c0e403 pmd:7c1ae067
2023-04-13 18:48:29: BUG: Bad page map in process dbbroker.cgi pte:c9c0bf54ea331f00 pmd:7c1ae067These unfortunately do point to hardware, despite the passed memory test.
Do you have other memory you can try? How much ram is in the NAS now?
- ninjasniper85_Apr 13, 2023Aspirant
Sadly i don't have other memory to try but i know it 2x2GB = 4GB stick
- ninjasniper85_Apr 13, 2023Aspirant
i did upgrade the RAm and CPU
i did my research first i got this CPU for itIntel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
will check ram and test them 1 by 1 to see how they go for few days when i have time tmr
- StephenBApr 13, 2023Guru
If you have two 2 GB sticks, then I suggest removing one and see if the problem disappears.
If it recurs, then swap with the other stick.
- SandsharkApr 13, 2023Sensei
Before swapping the processor, did you make sure your BIOS is up to date? I don't recommend a quad-core processor. Not sure where you did your research, but many who did that (because they were using it for something that needed more CPU throughput) have found the stock cooling to be insufficient when running those CPU-intensive tasks. Are you seeing any high CPU temperature warnings?
- ninjasniper85_Apr 13, 2023Aspirant
did you make sure your BIOS is up to date? How do i update the BIOS i try looking for resource and stuff my research on the Netgear Community
Also The only Task running IS FTP
5 Camera POE Image and Video > FTP > NAShttps://pastebin.com/vDmQB761 bios_ver.log
- SandsharkApr 13, 2023Sensei
Before you worry about updating it, let's see if it's already the latest version. I the downloaded log zip, look in bios_ver.log. The latest is 07/26/2010 FLAME6-MB V2.0. If yours really is a "Pro6", not an older ProBE or Pro Pioneer, it likely is.
- ninjasniper85_Apr 13, 2023Aspirant
FYI i got this a while back on Facebook Marketplace for cheap mostly 6 bay nas goes around $800+ up AUD got this one $100-300 was missing a 2 bay drive but got replacement one cause so one had Duo and it was broken so i bargain with them for the 2 bay
so the Bios Version is 10/03/2008 FLAME6-MB V1.6
- StephenBApr 13, 2023Guru
Sandshark wrote:
Before you worry about updating it, let's see if it's already the latest version.
10/03/2008 FLAME6-MB V1.6 per the link ninjasniper85_ posted earlier
- ninjasniper85_Apr 14, 2023Aspirant
Ram is
Legend L256423G-PPOS2L2S 2GB DDR2800
1 stick is in the system
1 stick is out of the system
- ninjasniper85_Apr 14, 2023Aspirant
MY NAS Model: rndp6350-100nas
- SandsharkApr 14, 2023Sensei
That's a Pro Business Edition (ProBE), then, not a Pro6. Pro6 models are -200's. Same motherboard, different processor. Though, of course, you've updated yours, anyway.
With that BIOS version, I'm surprised your NAS is booting at all. I have always believed that the fastest processor that can be used with that old version of the BIOS is an E6600. I guess I was mistaken that it won't boot with a faster processor, but I do suspect that has a lot to do with your problems.
Frankly, the easiest way to update the bios is to use a spare drive in place of your current drive set to convert the unit back to RAIDiator 4.2.x, then use the Bios update add-on, then revert back to OS6. That was true even before Debian Jessie became unsupported and you could still easily get the necessary tools to manually update using apt.
- ninjasniper85_Apr 14, 2023Aspirant
Frankly, the easiest way to update the bios is to use a spare drive in place of your current drive set to convert the unit back to RAIDiator 4.2.x, then use the Bios update add-on, then revert back to OS6. That was true even before Debian Jessie became unsupported and you could still easily get the necessary tools to manually update using apt.
Please Step By Step
is this to download? https://kb.netgear.com/000038793/RAIDiator-x86-Version-4-2-31
- StephenBApr 14, 2023Guru
ninjasniper85_ wrote:
Please Step By Step
- ninjasniper85_Apr 14, 2023Aspirant
Thanks Will try this later https://community.netgear.com/t5/ReadyNAS-Storage-Apps-Current/Downgrade-to-RAIDiator-x86-from-ReadyNAS-OS-notsupported/m-p/859412/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExHR0tNSUFRR09BRjc1fDIzMDczNTB8U1VCU0NSSVBUSU9OU3xoSw#M2683
i will try the memory first to see if it the memory or not
i have uptime Kuma to let me know if the any problem network wise if the readynas having problem with network so i will wait to see if one of the ram is bad
- ninjasniper85_May 01, 2023Aspirant
Well it has been on a while some stuff happen with my internet so i had to restart the readynas so it has been up for 13 days
can still access it 🙂
could be the other ram stick i have is faulty who know 🙂
will keep updates this post but not alot maybe when i check the nas and stuff
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!