NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
borisw37
Feb 11, 2016Aspirant
ReadyNas NV+ V2 - Main volume not found (volume scan failed to run properly)
I have a ReadyNas NV+ V2.
4x2TB disks installed, 2 external USB drives for backup.
Everything was running ok, then I shut it down and physically moved the NAS to a new location, new network.
After updating the IP address the NAS seems to boot just fine, but the main volume is not visible!
System->Overview->Volumes shows the two USB drives (volumes)
System->Info->Info shows the four 2TB drives and all of them are shown as healthy, status OK
System->Info->Logs latest entry:
Wed Feb 10 20:54:32 EST 2016
Wed Feb 10 20:54:32 EST 2016 The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume. media public backup Wed Feb 10 20:52:34 EST 2016 Volume scan failed to run properly.
Any thougths?
Thank you,
Boris.
6 Replies
- borisw37Aspirant
Brian,
The drives were not removed/reinstalled.
*Log files sent.
Thank you,
Boris.
- BrianL2NETGEAR Employee Retired
Hi borisw37,
I have seen events of disk failure dated last December, January and February. When you replaced these aformentioned disks (1&2) was the volume rebuilt and its data accessible afterwards? I suggest that you contact our support team to further check your system and they'll try to help you recover your data. Expect that there will be a fee for the said process.
Kind regards,
BrianL
NETGEAR Community Team
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!