I have a ReadyNAS Pro 6 running the firmware 6.4.2. It has been acting a bit strange as it would randomly lose its network connection and have to be rebooted. After reboot all is well. Until now...
The best first step is probably to plug in the other LAN connection, preferably with a different cable and into a different router/switch port. There are a few possibilities that might be causing the issue that this could fix: The NAS or router/switch port went bad, cable went bad, or IP address conflict (usually due to an issue with using a static IP address).
Thank you for the reply. I should have included my troubleshooting steps in the original post.
The network jack/cable is a known working connection. Hard wiring my laptop into the same cable works fine, so cable and connection are good. I have tried using this good connection on both ports of the NAS. The bottom most port DOES give me link light but and some flickering indicating its talking but still no IP Address.
Not sure how to gain access to the NAS. Can I plug a lan cable directly in to the NAS from my laptop? What static address range do I use? Maybe there is another way? Im open to ideas.
Connecting NAS straight to the computer will also work even with no DHCP. NAS uses its default IP address 192.168.168.168 when you do this, unless you have a static IP address set to the network settings of the NAS. You may use RAIDar on the computer to let it detect the NAS and it will show the NAS' current IP address. Once you have it's IP address, you will know which IP subnet you can set to the computer.
If you mean by getting the NIC set as DHCP in case it is on static/manual IP, fastest way is to do OS reinstall. This will put NAS' network settings from static/manual IP to DHCP and revert the admin password to default.
You might want to also check if you are getting the same problem if you other another LAN port on the NAS.
Can you confirm if both LAN LEDs of your computer and the ReadyNAS lit up while its connected through LAN? Doing OS Reinstall won't do any harm to your data. Just follow the procedure or the steps from this page.
I did not get link lights so I opted for the OS reinstall. First round through the Boot Menu/OS Reinstall it would hang at "Booting....." for over an hour. So i restart it and tried again. Now I see it in RAIDar, Healthy with IP. I cannot connect to the Admin page.
Should I let this sit overnight? Maybe i has to settle down?
If you don't have a backup, then it would be good to make one (even if you don't have enough disk space, you can still begin by copying the most critical data).
BrianL: Yes, I can get to the shares by typing \\192.168.1.43 - Replicate jobs are even completing successfullly. Everything seems to work perfectly fine except for the admin page/web portion.
StephanB: This is my backup NAS. I have all the original data on a ReadyNAS 316. I dont want to formatt everything and start over but will if that is my only option.
I am not sure if i have SSH enabled. I may have played with it on my main 316 but this Pro 6 was just used for replicating off site.
Perhaps try ssh, and see how full the os partition is.
cd //
df . -h
df . -i
If ssh isn't enabled, then one thing to try is to delete all logs (don't download them) - both system and backup. If the web ui then functions, the issue is a filling OS partition. At that point you can enable ssh, and double-check the space.
Runaway logs aren't that common on a backup NAS, but I think leaf (used by replicate) can sometimes create large logs.
