Reset admin password

[JuneWinters]

Hi my password for my ReadyNAS isn't allowing me access and for some reason when I try to do password recovery a grey circle flashes on an endless loop and never takes me anywhere. Guidelines from NetGear state that there is a reset button on the password recovery page but that also seems to be missing these days. Can anyone point me in the right direction on how to reset my password without needing to reset the OS?

Thanks

[StephenB]

---

@JuneWinters wrote:

Hi my password for my ReadyNAS isn't allowing me access and for some reason when I try to do password recovery a grey circle flashes on an endless loop and never takes me anywhere. Guidelines from NetGear state that there is a reset button on the password recovery page but that also seems to be missing these days. Can anyone point me in the right direction on how to reset my password without needing to reset the OS?

Thanks

---

Likely you will need to reinstall the OS from the boot menu.  That shouldn't affect your data - it does change a couple of settings, including resetting the admin password.

What model ReadyNAS do you own?

[Sandshark]

The reset button used to reset the admin password is the physical reset button, not a virtual button on the recovery page.