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Unable to access admin webpage

jziggy1
Follower

Unable to access admin webpage

Suddenly, today, I cannot access the admin page for my ReadyNas nv+ v2 via any web browser on my PC. I can still access all the shares but when I try to access the admin page I get a continuous spinning wait graphic. I have not updated the firmware recently so I an not sure what has happened.
Raidar is able to find the nas and all the shares are accessable.

The Dashboard is 1.0.0.269 and RAIDar is 4.3.8.

I also powered the nas down from the readynas and then brought it back up and the problem still remains. HELP????
Message 1 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: Unable to access admin webpage

What web browser and version are you using?

I guess you might be using Chrome v34? Try an older version of Chrome or a different web browser.
Message 2 of 9
Dee_Tee
Aspirant

Re: Unable to access admin webpage

Exact the same problem here with my Duo V2; all shares seems to work but I can't access the Dashboard. Dashboard starts up but then stops at the log in. Tried with Chrome 34 and IE 11
Message 3 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: Unable to access admin webpage

Dee_Tee try a different web browser again and update the firmware.
Message 4 of 9
Atomic1
Aspirant

Re: Unable to access admin webpage

I have the same issue - I can access via Firefox and Safari - but not IE or Chrome, any ideas as I am a Chrome man

Thanks
Message 5 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: Unable to access admin webpage

Update to 5.3.10 to get compatibility with IE11.

Downgrade a Chrome to Chrome 33 or upgrade Chrome to Chrome 35 beta.
Message 6 of 9
Dee_Tee
Aspirant

Re: Unable to access admin webpage

mdgm wrote:
Dee_Tee try a different web browser again and update the firmware.

Downloaded Firefox; Succces!!! :thumbsup:
Thx mdgm :worship:
Message 7 of 9
mdgm-ntgr
NETGEAR Employee Retired

Re: Unable to access admin webpage

Glad that worked. I'm just a man.
Message 8 of 9
strtok
Aspirant

Re: Unable to access admin webpage

Same problem here with Chrome 34 and IE10--called tech support and they said to use Firefox or the Chrome beta.
Message 9 of 9
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