Upgrade to 6.7.3 failed

[realtek1]

Hi,

I was on ReadyNAS 6.7.1 and I tried to upgrade today to 6.7.3 and the upgrade failed and now I am stuck.

Any idea's? I managed to get all the log files off the device (I have a ReadyNAS 526X) and the ReadyNAS LCD just says "Retry Startup" which I have tried several times.

Thank you

[jak0lantash]

If you want to check the logs since the last boot, look at systemd-journal.log and search for the last instance of "jenkins@blocks". Search for clues from there.

You may also check in initrd.log if there is any error related to the firmware update.

[realtek1]

Hi,

Thanks for your quick reply, here is the latest boot which looks like the issue to me, although I could be wrong:

May 24 21:00:53 NAS leafp2p[5656]: Parsing config
May 24 21:00:53 NAS leafp2p[5656]: Access rules valid 1
May 24 21:00:53 NAS leafp2p[5656]: Service valid replication 1
May 24 21:00:53 NAS leafp2p[5656]: service replication ReadyNAS Replication 1 1 0
May 24 21:00:53 NAS leafp2p[5656]: Access rules valid 1
May 24 21:00:53 NAS leafp2p[5656]: Service valid remote 1
May 24 21:00:53 NAS leafp2p[5656]: service remote ReadyNAS Remote 0 1 0
May 24 21:00:53 NAS leafp2p[5656]: Service config valid 1
May 24 21:00:53 NAS leafp2p[5656]: Applying firewall 0
May 24 21:00:53 NAS leafp2p[5656]: Applying rescan devices 1
May 24 21:00:53 NAS leafp2p[5656]: Applying connection method type 0
May 24 21:00:53 NAS leafp2p[5656]: Applying connection try mask 0
May 24 21:00:53 NAS leafp2p[5656]: Running as multipresence-compatible server.
May 24 21:00:53 NAS leafp2p[5656]: Applying peer route type 1
May 24 21:00:53 NAS leafp2p[5656]: P2P username: nas-E6-E9-8C_WyTnB_E8FCAFE6E98C
May 24 21:00:53 NAS leafp2p[5656]: url https://peernetwork.netgear.com:443//peernetwork/services/LeafNetsConfigWebService
May 24 21:00:53 NAS leafp2p[5656]: SOAP 1.1 fault: SOAP-ENV:Client [no subcode]
May 24 21:00:53 NAS leafp2p[5656]: "Name or service not known"
May 24 21:00:53 NAS leafp2p[5656]: Detail: getaddrinfo failed in tcp_connect()
May 24 21:00:53 NAS leafp2p[5656]: Error configuring peer network
May 24 21:00:53 NAS leafp2p[5656]: Error configuring network -1
May 24 21:00:53 NAS leafp2p[5656]: Cleanup web service
May 24 21:00:53 NAS leafp2p[5656]: Cleanup params
May 24 21:00:53 NAS leafp2p[5656]: Error logging in
May 24 21:00:53 NAS leafp2p[5656]: Error starting application -6
May 24 21:00:53 NAS leafp2p[5656]: Start state -1

[jak0lantash]

Nah, leafp2p is related to the Cloud services. So that's not your issue.

[realtek1]

ok thanks, Is it possible to use the USB Recovery Tool on the RN 526X ? There is no backup button so would I keep the reset button held in on the back after inserting the USB?

Thanks

[mdgm-ntgr]

Can you send in the logs (see the Sending Logs link in my sig)?

[jak0lantash]

If you can get to the point to download the logs, USB Boot Recovery is not the right step.

[jak0lantash]

The system and settings are stored on the HDDs.
The Flash card contains an archive of the system and default settings.

When performing a Factory Default, the system and settings are extracted from the Flash to the HDDs.
When booting a NAS, the system and settings are read from the HDDs.
When performing an OS Reinstall, some system files and some settings are extracted from the Flash and overwrite the ones located on the HDDs.
When performing a USB Boot Recovery, the content of the USB stick overwrites the Flash.

[adinx]

Hi there,

I tried updating from 6.7.2 to 6.7.3 today and it has killed my Readynas.

Now I have the error mount_block_root +1f1.

I have tried to do the usb recovery but it is not working.

Please I would really appreciate any help as I am panicking.

[Laserbait]

adinx You might want to start your own thread about your 6.7.3 upgrade failure as it looks different than what's in the original post.  It will also be less confusing for those that are trying to help troubleshoot and fix.

[realtek1]

Hi,

After looking at a lot of the log files, Is it possible to issue is related to the transmission app?

I have a lot of errors about it and also about upgrading the sqldb related to transmission.

Also, there are a lot of transmission segfault's.

Whats the best way to manually remove the app? Can I just delete the folder from the apps directory? For now I have tried removing the service reference from the config.xml in the hope it won't try and start it.

Thanks

[mdgm-ntgr]

Please update to ReadyNAS OS 6.7.4 which is now available!

To do this you might need to do USB Boot Recovery.

If you have not yet upgraded please upgrade to 6.7.4 rather than 6.7.3. If your system has already been fixed I would still suggest updating to 6.7.4 the normal way using the web admin GUI.