Windows 7 can't map Pro 4

[timleona51]

While my NVX Pioneer running RAIDiator 4.2.20 can easily map Windows 7 drives My Pro 4 running RAIDiator 4.2.26 keeps giving the error message that the folder can't be created because "a device attached to the system is not functioning". When I attempt this I get to the login window and after the second attempt I get the error message. This happens on multiple Windows 7 computers. I've looked at Frontview for both NAS devices and can't see what I have set differently on the Pro 4. Macs are able to connect to both NAS devices. Does anyone have an idea of what I might be doing wrong?

Thanks!

[StephenB]

My pro-6 is also running 4.2.26, but I am not seeing this issue with Win 7.

Are both NAS in the same workgroup?

Have you tried both the IP address and the name?

[timleona51]

They weren't but I've now got them listed in the same workgroup but still getting the same error.

[mdgm-ntgr]

Have you tried rebooting your PC?

[timleona51]

Yes. I've rebooted all of the PCs several times and had run the update to the NAS and rebooted it as well.

I'm considering resetting it to factory settings.

[mdgm-ntgr]

If you download your logs (Status > Logs > Download all logs), what does initrd.log look like?

[timleona51]

initrd.log:

[2012/12/06 20:06:31] Factory default initiated due to new disks (no RAID, no partitions)!
[2012/12/06 20:19:06] Defaulting to X-RAID2 mode, 10GB snapshot, RAID level 5
[2012/12/06 20:20:20] Factory default initiated on RAIDiator 4.2.19.
[2012/12/10 19:55:02] Updated from RAIDiator 4.2.19 to 4.2.22.
[2014/09/06 15:14:11] Updated from RAIDiator 4.2.22 to 4.2.26.

[StephenB]

Are the Macs connecting using AFP or CIFS?

[timleona51]

The Macs all use AFP

[timleona51]

Odd! I just tried using CIFS on one of the Macs (smb://xxx.xxx.xx.xx) and was able to mount the folder.

[StephenB]

Is the Pro 4 newly set up, or did it work ok in the past?

Did you try setting anonymous access, and see if that helps?

Also, perhaps try resetting the owner/group/permissions on the "advanced option" tab.

[timleona51]

I see this under advanced settings for shares but does this also follow through to mapping a drive to the home user folder?
\\ipaddress\username We don't really have shares set up as such on this NAS

[StephenB]

No, that only applies to shares, not home shares.

Just to see, can you create a test share, and see if that works?

[timleona51]

Sorry for the delay in replying. I tried creating a share and that isn't reachable by the Windows boxes either. Since my other ReadyNAS units don't have these problems and I can't see any differences in Frontview between them I think I'm going to do a factory reset as soon as I can move all the data to another drive.