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Lamda's avatar
Lamda
Aspirant
Mar 19, 2016

cp cannot stat input/output error during backup to USB

I am reaching out to the community as I have a persistent issue with my backup job that I cannot troubleshoot further.  There is little I could find through googling around as well...

 

I have attached a USB drive on the rear USB port of my ReadyNAS Pro Pioneer Edition, that is formatted on EXT4 (through the ReadyNAS Frontview USB Storage panel).

 

I have then proceeded to create a full backup job on my entire volume.  This kind of backup I was able to run in the past without problems/errors. This time around though I get a long list of "cp: cannot stat" error messages on individual files/folders and at the end of each error message, it says "input/output error".

 

The details of my machine:

 

Model:ReadyNAS Pro Pioneer Edition [X-RAID2]
Serial: 
Firmware:RAIDiator 4.2.28 
Memory:1024 MB [4-5-5-15 DDR2]
IPv4 address: 1:???.???.???.??
IPv4 address: 2:Not Connected
Volume C:Online, X-RAID2, 2 disks, 77% of 1846 GB used

 

Could someone please explain what exactly this error means and how I can eliminate it?

4 Replies

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello Lamda,

     

    Can you still access and write to the USB disk when it is mounted straight to a computer?

     

    Regards,

     

    • Lamda's avatar
      Lamda
      Aspirant

      Hi there,

       

      Sorry for the very late reply - I've been very very busy over the last months.

       

      I tried creating a new folder in my USB disk volume, directly from Finder on my Mac.  It actually worked and the new folder was created.  Later on, I tried to delete it and that worked also.

       

      If am wondering whether this has to do with the constant failure of the Volume Consistency Check task, that I have enabled to run regularly.  It is rather sluggist (old Max, 4GBs of RAM...).  Why do I get those every single time I invoke the Volume Consistency Check and is there a way I can eliminate them?

       

      Thanks,

       

      L.

  • Hello,

     

    is there perhaps anyone that can help with my query in this thread?  The problem still persists and I can't really work out why that happens...

     

     

    • Have you checked the SMART status of the internal disk?  You can post the stats here if you aren't sure how to interpret them.

       

      Do you have access to a windows PC?  If so, you can try powering down the NAS, removing the disk and testing it in a windows PC with WDC's lifeguard tool.  You can test the USB drive that way also (using seatools for seagate drives).

       

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