× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Re: AC750 Range Extender does not work with Ethernet Cable

RSM52
Tutor

AC750 Range Extender does not work with Ethernet Cable

WIFI on extender working fine.  When I plugged in my Win 7 machine it connected momentarily but will no longer connect.  Any trouble shooting suggestions.  I thought was just plug and play but perhaps there is a setting in Win 7 I need to modify?  Appreciate the help.

Message 1 of 4
RSM52
Tutor

Re: AC750 Range Extender does not work with Ethernet Cable

An update - after speaking with technical support they informed me that only gaming consoles can use the ethernet port on the Extender.  This makes no sense and defeats the purpose of having a remote ethernet port.  I am hoping that a clever community member has found a workaround to this.  There must be a way to get the extender talking to a Win 7 desktop?!?  Help would be appreciated.

Message 2 of 4
DarrenM
Sr. NETGEAR Moderator

Re: AC750 Range Extender does not work with Ethernet Cable

Hello RSM52


It should work on any ethernet device do you have the latest firmware? And when the connection goes out does it show up as a red x on the connection like no Ethernet is connected or does it just not connect to the internet anymore?

 

DarrenM

Message 3 of 4
RSM52
Tutor

Re: AC750 Range Extender does not work with Ethernet Cable

Thanks for the prompt reply. I ended up buying a wireless adapter for 20 bucks which connects without a problem.  Trying to get the computer working with an Ethernet cable seemed fraught with frustration.

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 3867 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7