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Orbi WiFi 7 RBE973
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Re: EX6100 doesn’t show connection to 2.4G network

9-Ntgrcom
Tutor

EX6100 doesn’t show connection to 2.4G network

I have a router that supports two speeds independently. The Ex6100 shows full connection status to the 5G network, it also shows the ‘extended’ network (….._2.4Ext) available for devices to connect to, but when I look at the ‘status’ of the unit on the ‘mywifiext’ webpage, it shows the 5g network online and connected to the router. However, the 2.4g network, shows no connection to the internet, but when you log onto the extended 2.4, you get a connection (guess it is crossing over to the 5g?) also the router shows only the 5g extender connection… any thoughts how to get the 2.4 set up without crossing over to the 5g?

Message 1 of 4
plemans
Guru

Re: EX6100 doesn’t show connection to 2.4G network

Do you have a screen snip of the full status page for the extender?

Message 2 of 4
9-Ntgrcom
Tutor

Re: EX6100 doesn’t show connection to 2.4G network

seems it is showing both the 2.4g an 5g as connected.

I am not sure what happened, but all seems in order now..

thank you for your response.

also sorry for the delayed response.. your reply got sent to my junk folder and just saw it.E896A03B-22EF-4B20-94A5-E39EB55F7DC2.png

Message 3 of 4
plemans
Guru

Re: EX6100 doesn’t show connection to 2.4G network

glad to see its working as it should now!

You can mark it solved so others aren't still trying to fix it. 

Message 4 of 4
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