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NOT accepting Serial number among many other things!
Unit just purchased; will not connect; compouter does not recognize the profile; site support cannot be connect for support becasue it will NOT ACCEPT SERIAL NUMBER!!!! SO HOW DO I CONTACT FOR THE SUPPORT I AM SUPPOSED TO RECEIVE??????????????
And forget about chastizing for yelling. I have wasted all afternoon on this piece of crap!
Re: NOT accepting Serial number among many other things!
Thank you for reaching out. I regret that you are only now receiving a response to your message. On the day I received it, I tried six times over the course of an hour to respond, but the website was so fouled up that I was never able to cause the message to send. My experience with the website, like my experience with the product was unacceptable. I returned the unit to Amazon for a refund, and will add my voice to what appears to be a growing chorus panning this product.
Re: NOT accepting Serial number among many other things!
Hello Mr_Ree
Can you private message the Serial number to me and some contact info such as phone number or email which ever way you preferred to be contacted. I will then be able to create a case for you so support can contact you about the product and help.
Re: NOT accepting Serial number among many other things!
Thank you for reaching out. I regret that you are only now receiving a response to your message. On the day I received it, I tried six times over the course of an hour to respond, but the website was so fouled up that I was never able to cause the message to send. My experience with the website, like my experience with the product was unacceptable. I returned the unit to Amazon for a refund, and will add my voice to what appears to be a growing chorus panning this product.
