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YuWi's avatar
YuWi
Follower
Dec 08, 2023

Netgear Extender EX3700 is unable to connect to router.

I have setup the extender but it is not able to establish connection to the router. So I skipped that step and continue with creating the extender SSID for both 2.4GHz and 5GHz. My devices can connect to the extender just fine, but the extender is not connected to the router (so no internet).

How do I fix this? I have reset my extender multiple times and tried all available ways to fix but still a no go.

Please help.

2 Replies

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  • ameliask's avatar
    ameliask
    Aspirant
    Apr 05, 2024

    If your extender isn't connecting to the router despite resets, try these steps:

    1. Check placement for signal strength.
    2. Verify configuration settings match.
    3. Update firmware for both devices.
    4. Reset and reconfigure from scratch.

    If issues persist, contact customer support for assistance. Click here for more details on troubleshooting Wi-Fi extender connectivity.