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Orbi WiFi 7 RBE973
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help connecting n300 to router

issamatar
Aspirant

help connecting n300 to router

hi i just got a n300 network extender and i tried to set it up but as i followed through the steps and set up on the website the network extender never connected to my router and when i go to the status page it would say "network extender is not connected to the router" or something like that.

Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: help connecting n300 to router

Hello Issamatar


Do you have the routers wireless security set to WPA2?

 

DarrenM

Message 2 of 4
issamatar
Aspirant

Re: help connecting n300 to router

its set to wpa/wpa2 personal

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: help connecting n300 to router

Hello issamatar

 

I would try to factory reset the extender by holding the reset button for 10 seconds then try to setup the extender again.

 

DarrenM

Message 4 of 4
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