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KenDRider
Aspirant

Extremely slow 2.4 GHz network

I was out of town and one of my security cameras reported it was offline and another was online but barely streaming. When I got home I noticed all of my Wifi connected devices were extremely slow. I ran a speedtest on several of them and all were showing 2-5 Mbps download and 1-3 Mbps uploads. Previously they would have typically been in the 40-55 Mbps down and 10-13 Mbps up. They all were connected to the 2.4 GHz network. I had installed the latest firmware a couple of weeks ago figured that might be the culprit. I tried rebooting and resetting the router but nothing changed. While I couldn't disable the 2.4 GHz network, so I changed its SSID and disabled its broadcast. Everything is now connected to the 5 GHz network and I'm seeing 100-160 Mbps downloads and 10-13 Mbps uploads. So far I haven't found a device that won't connect. It's a brute force solution but it's working for now.

 

The question is what's the problem with the 2.4 GHz network and when is NETGEAR going to fix it?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
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