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2019-12-05
11:00 AM
2019-12-05
11:00 AM
I just configured my new WiFi 6 Orbi AX6000 (RBR850 + RBS850), and my Lenovo C330 units (x2) fail to join the network.
All of my other devices connect and perform without issue (mostly Apple devices, HomeKit accessories, and NestCams); unfortunately, these Chromebooks are the outliers.
When I attempt to join my network, I get a generic “unknown” error from Chrome OS, and connection fails.
Things I’ve tried:
-Power-cycling the network (modem and Orbi)
-Wired and wireless configuration of the satellite
-Removing the satellite entirely
-Changing encryption to WPA/WPA2 from WPA2 only
-Updating firmware:
-RBR850: V3.2.8.5
-RBS850: V3.2.8.5
My Chromebooks had no issues with my previous mesh setup (Amplifi HD), and I can currently connect them to my phone’s personal hotspot (workaround so the kids can complete their school assignments).
I know folks have seen similar issues with other Orbi setups, but those threads just kind of died with no real resolution.
Is anyone else currently experiencing this behavior? Thoughts and suggestions welcome.
All of my other devices connect and perform without issue (mostly Apple devices, HomeKit accessories, and NestCams); unfortunately, these Chromebooks are the outliers.
When I attempt to join my network, I get a generic “unknown” error from Chrome OS, and connection fails.
Things I’ve tried:
-Power-cycling the network (modem and Orbi)
-Wired and wireless configuration of the satellite
-Removing the satellite entirely
-Changing encryption to WPA/WPA2 from WPA2 only
-Updating firmware:
-RBR850: V3.2.8.5
-RBS850: V3.2.8.5
My Chromebooks had no issues with my previous mesh setup (Amplifi HD), and I can currently connect them to my phone’s personal hotspot (workaround so the kids can complete their school assignments).
I know folks have seen similar issues with other Orbi setups, but those threads just kind of died with no real resolution.
Is anyone else currently experiencing this behavior? Thoughts and suggestions welcome.
Solved! Go to Solution.