Lots of frustration here with my 4 month old ORBI RBR850 router. I have comcast blast 350mbps download speed and Motorola MB8600 modem. I typically get 300+mbps via wifi/ethernet. About a week ago, I started seeing all speeds (ethernet/wifi) reduced down to 94mbps. We hadn’t made any config changes or hooked anything new up. Comcast rebooted my modem today and plugging directly into modem via ethernet, I get green light on back of modem (indicating 1000 connection) and 360mbps via speedtest.net.
When using same verified good cable (and several others) between modem and ORBI Wan port, I get a yellow light on modem (indicating 100 full) and all download speeds are now 94mbps via ethernet or wifi.
I did a factory reset and without any customization, still got same slow speeds. There is no obvious way to make the WAN port operate at 1000 manually. If i plug modem into any of the other router ports, I get the green light and 1000 connection.
I attempted to get support via phone but I can't justfiy paying while the unit is still in warranty and could have a hardware/connection issue.
