I have the three pack from Costco, Nighthawk wifi 6 mesh, AX-1800 with router and two satellites.
had it for a little over 90 days, satellites continue to drop service intermittently, and I am on the latest firmware as verified by the app.
I just went through a complete reset and re=install today, again, for about the third or fourth time.
When I called support they said my free 90 days support ended 2 days ago so I have to pay $50 for customer service, I'm not doing it. I'll try taking back to Costco in exchange for seomthing else or sell on facebook marketplace and buy another brand.
I see many people having this issue, even addressed on this forum in a thread where someone in tech support acknowledges they have an issue. Has this been addressed or should I go buy something else?
And do I relaly have to spend $50 on support for a system they know they have a problem with functionality?
