I had to factory reset my nighthawk router so I could change some settings (my dad had bought it originally last year and set up a different password and userid for the router login and he forgot what it was), so I followed the reset steps, but now it’s been 15 minutes and it’s still not connected to my internet? To clarify, all my devices can connect to the router fine, it’s just not connecting to the internet. Do I need to just contact my ISP at this point to try and update the firmware? I’m in an apartment, this is the only connection I have.
