Orbi 970 6 GHz WLAN Backhaul RxPkts 0

[tomasrb]

I'm running firmware version V9.11.1.1_1.2.2 with Orbi 970 (RBE973SB), router with 2 satellites.  In the connection statistics I'm noticing that the 5ghz backhaul is showing Txpkts/Rxpkts activity but the 6ghz backhaul is only showing TxPkts activity but RxPkts is stuck at 0.  Is the 6ghz backhaul working correctly?

Screenshot below:

[FURRYe38 · Accepted solution]

Most likely it is and the placement and distances of the RBS are picking the 5Ghz BH vs 6Ghz. 

Are you seeing 5+6Ghz for the connection status between the RBR and RBS? 

What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

[FURRYe38 · Accepted solution]

Most likely it is and the placement and distances of the RBS are picking the 5Ghz BH vs 6Ghz. 

Are you seeing 5+6Ghz for the connection status between the RBR and RBS? 

What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

[tomasrb]

Home is ~3,000 sq ft. all one level. One satellite is about 20 feet and the other 30 feet away from the router.  Both satellites are showing 5GHZ + 6GHZ connection type since I set them up a few days ago (screenshots below).  In the web interface the connection type matches 5GHZ + 6GHZ and has status of Good.

Should I try putting one satellite closer to the router for a few hours to see if I that increases 6GHZ rxpkts activity and rule out building material interference?

[FURRYe38]

Yes and then I would turn OFF one RBS as well. 

3000k Sq Feet maybe too small for having two RBS deployed. 

[tomasrb]

Thanks for the help 🙏! As soon as I moved a satellite into the same room as the router I started seeing RxPkts on the 6GHz backhaul.

Even though the satellites are closer than 30 feet I think the L shaped house + building material + number of walls between router/satellites are likely preventing a stable 6GHZ connection? (router is in the corner of the L and satellites are in each arm of the L)

I'm supporting some outdoor iot devices on different sides of the house (outdoor space is over 10,000 sq ft).  Some of those devices have medium/low signal quality with the 2 satellite layout so I'm thinking in this case this larger system might be a good fit?