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Re: Netgear c7000v2 cable modem/router no longer working with comcast
I am having issues with my wifi where anytime I type in a URL such as www.att.com , it says the site can't be reached. Get this message on various sites Just started happening yesterday. I did a factory reset using a pin and holding down for about 20 seconds. I have xfinity cable and they do not have any sort of outage.
I tried the same with my laptop connected via ethernet and the sites open without any issues.
Now, I try to login to routerlogin.net or 192.168.0.1 via ethernet and I get the following message in the browser. I cleared the cache of the browser. Ever re-started my laptop.
Is my cable modem/router gone?
Server Error
404 - file or directory not founds.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
8 Replies
Does 192.168.1.1 not work either?
When you factory reset, try with the ISP coax cable disconnected from the modem. Seen you can get back in thru the setup wizard. After completing the setup wizard, reconnect the ISP coax cable.
After you back in, please post the following from the modems web page:
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerAfter I connected the coaxil to the modem/router I was able to get online. However, noticing that when I try to type out a URL such as www.att.com etc. get message 'site can't be reached" on multiple browsers. Also, with multiple laptops. This is through wifi. If I try this via ethernet it loads fine.
I know those sites are not down as I tried various such as www.espn.com , etc. Only happens on wifi. The only thing I did was a factory reset because I started noticing this issue last night. Is there some setting in the modem/router that I need to look at?
Would be curious doing a quick test, with WiFi Security set to NONE, no WPA any, Connect laptops to same SSID in the open and see if they connect to those sites. Re-enabled WPA2 and AES after testing.
Same laptop connect via ethernet to those sites?
Ya odd that wireless is doing this and not wired.
