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dpdurst's avatar
dpdurst
Luminary
Jan 22, 2018

2.1.2.18 crash after 1 hour runtime

Well upgraded this morning an hour later had a crash and both Router and Sat rebooted and went down. I never had this happen until this upgrade. 

 

Tried to attach the debug logs but you don't allow that.. now what?

 

Well Netgear, great update you did here. Rather than sit in silence I guess I'll roll back unless someone wants me to stay here and collect more logs. Silence will tell us how you really feel about those that used to have stability and now crash on the latest and those that still crash.

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    How often did the crashes occur? 

     

    DarrenM

    • dpdurst's avatar
      dpdurst
      Luminary

      DarrenM wrote:

      How often did the crashes occur? 

       

      DarrenM


      So I did the update manually to Sat first and then Router.

      Both came up and were working fine. However the router was still saying it needed a firmware update in purple at the top after the reboot from the manual update. What I noticed was a short time later a reboot (the one mentioned) and then when it came back up there was a bit of trouble with the Sat connecting. So I powered both down and back up after just trying the Sync button. After my manual power down to get them synced back up its been fine since. 

       

      I suppose its possible that the router for some reason after the manual update thought for some reason it still needed to be updated and reboot for that, just a hunch. But since it came back online its been working fine with no issues.

    • dpdurst's avatar
      dpdurst
      Luminary

      DarrenM wrote:

      How often did the crashes occur? 

       

      DarrenM


      So I did the update manually to Sat first and then Router.

      Both came up and were working fine. However the router was still saying it needed a firmware update in purple at the top after the reboot from the manual update. What I noticed was a short time later a reboot (the one mentioned) and then when it came back up there was a bit of trouble with the Sat connecting. So I powered both down and back up after just trying the Sync button. After my manual power down to get them synced back up its been fine since. 

       

      I suppose its possible that the router for some reason after the manual update thought for some reason it still needed to be updated and reboot for that, just a hunch. But since it came back online its been working fine with no issues.