NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RV078
Jan 18, 2024Aspirant
2.4 GHz and RBR50 Orbi-suggestions not working
Hello
I have an ORBI mesh network RBR50 with 2 satellites. I’m trying to get the Govee app working but it currently won’t recognize/connect to my wifi. I have tried all the suggestions on this forum: deactivate the SSID broadcast for the 5ghz in advanced settings, forgetting networks, rebooting everything, changing power level etc,
Any other suggestions out there that may be of help?
Thanks so much in advance
I have an ORBI mesh network RBR50 with 2 satellites. I’m trying to get the Govee app working but it currently won’t recognize/connect to my wifi. I have tried all the suggestions on this forum: deactivate the SSID broadcast for the 5ghz in advanced settings, forgetting networks, rebooting everything, changing power level etc,
Any other suggestions out there that may be of help?
Thanks so much in advance
I was in the same situation. I was trying to attach a Govee smart bulb (H6008) to my Orbi mesh (RBR50). I turned off the 5 GHz SSID broadcast and turned the power down to 25% (i.e., minimum). I changed the channel for the 2.4 GHz network (from auto). I "forgot" and then rejoined the network from my iPhone. Nothing helped. I waited several hours (with the new Orbi RBR50 settings) and it still did not work.
Then I set up a Govee account on my phone and tried again and it worked immediately.
I have no idea if it was a coincidence or if it changed something behind the scenes (the app did not report any changes or firmware updates), but the success was so immediate that I thought I should share. Hopefully, this helps someone else.
Also, I am running Router Firmware Version V2.7.4.24
I will try to attach some screenshots of the router settings that worked for me.
5 Replies
Sort By
Running Govee app on Apple or Android?
I have Govee installed on a Sony Xperia Compact (Android) with several thermostats connected. They are all Bluetooth (cost less) and work fine.
What specific Govee product are you attempting to add?
- RV078AspirantThank you.
Apple iOS 16.1.1, iPhone 14 pro
I am attempting to add some Govee lights, model H6008. While installing the device in the Govee app, it works fine via blue tooth, but the wifi connection cannot be established.Amazon says they will be here tomorrow before 10pm. The reviews are 92% positive, so it will be interesting to see how the WiFi setup goes. (I can only do it on Android.)
- johigAspirant
I was in the same situation. I was trying to attach a Govee smart bulb (H6008) to my Orbi mesh (RBR50). I turned off the 5 GHz SSID broadcast and turned the power down to 25% (i.e., minimum). I changed the channel for the 2.4 GHz network (from auto). I "forgot" and then rejoined the network from my iPhone. Nothing helped. I waited several hours (with the new Orbi RBR50 settings) and it still did not work.
Then I set up a Govee account on my phone and tried again and it worked immediately.
I have no idea if it was a coincidence or if it changed something behind the scenes (the app did not report any changes or firmware updates), but the success was so immediate that I thought I should share. Hopefully, this helps someone else.
Also, I am running Router Firmware Version V2.7.4.24
I will try to attach some screenshots of the router settings that worked for me.