NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Atlixnor
Sep 11, 2020Guide
400 Bad Request This server does not support the operation requested by your client.
Anyone knows why I get this from time to time? Especially if there is long time since last reboot, I believe. Wifi is up running. Aslo cannot login using the Android app.. (get wrong password).Ha...
FURRYe38
Sep 11, 2020Guru - Experienced User
What browser are you using when your trying to apply the FW files? I use IE11 or Edge or Firefox. Be sure to unpack the .zip files before loading.
Armor maybe still causing problems. You can disable it from the Orbi app I believe. If you can get the app to disable Armor, do a full reboot of the RBR. Then check for this problem. A reset and setup from scratch maybe needed one more time, and this time don't enable Armor.
Atlixnor wrote:is this modem or ONT from your ISP just a modem or ONT or is there a built in router here by chance?
The modem is in bypas-mode, so no additional router.
You can always re-apply FW if need by downloading the files:
-But how? I got an error when trying. Also I thought I then have to reset to factory another time (this has been done 5-6 times now)
Usually errors like this may come from a connection that was interrupted or something on the ISP side.
Do you have Armor or Circle enabled?
-Circle was enabled, Armor still is, and not sure how to disable it. The mesh was very unstable until I disabled Circle and "Access Control"
Try configuring different DNS on the RBR? try quad 1 and 9's
-Always used Cloudflare DNSs (1.1.1.1, 1.0.0.1) + Google (8.8.8.8)
Atlixnor
Sep 11, 2020Guide
yes, I used Chrome, will try the others next time. Have you heard of problems using Chrome?
Aslo, didn't get the choice about Armour.
- FURRYe38Sep 11, 2020Guru - Experienced User
You should see a notification about Armor when you reset and walk thru the setup wizard.
Do you have the RBK50 series or a RBK50S model orbi system?
Seen various odd probles with Chrome. I prefer not use Chrome for doing any FW updates.
- Capstone66Sep 18, 2020Initiate
I've read numerous threads on this subject and other than FACTORY RESET... I've seen no real answers as to why this stupid Popup is ruining my ability to access my Router
1. The Circle Pop-Up is as far as I EVER get.... I try to "X" it out and it goes to "400 Bad Request"
2. I did a full factory reset and STILL... it goes right back to #1!!
3. I am in a damn loop of hell and now that I've reset eveything... I can't get half my devices back on the web... and I have three family members that work from home.
Does anyone have a different answer from "FACTORY RESET" or "USE A DIFFERENT BROWSER" because neither of these have worked.... and why the hell isn't NetGear helping us with something being pushed out?
- FURRYe38Sep 18, 2020Guru - Experienced User
What version of FW are you using?
Was the FW updated automatically or thru the Orbi app recently? Possible that you might want to download the FW files and manually apply them to the RBS then RBR.
What browser are you using?
Be sure you don't have any popup blockers enabled in your browser.
If you wire connect a PC to the back of the RBR, disconnect the RBR from the ISP modem and factory reset the RBR, press the button for 15 seconds then release. Clear ALL browser caches. I recommend using IE11, Edge or Firefox browsers, you should be able to log into 192.168.1.1 and walk thru the setup wizard here. You can skip the full wizard and just input the security questions then get to the home screen of the RBR. Here you may see both Armor and Circle popup screens which you can close and not enable at this time.