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Retired_Member's avatar
Retired_Member
Feb 06, 2020

"404 not found" when trying to access adminpages

Hi

 

My router suddenly started to show a 404 Not Found when I try to login to adminpages. I asks for username and password and then show 404 Not found. Also tried to access the debug page https://192.168.1.1/debug.htm and I then get a "500 Internal Server Error". Anyone have a clue, as I dont want to factoryreset?

 

AJ

6 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Feb 06, 2020

    What Firmware is currently loaded?

    Does http://192.168.1.1/debug.htm work? Don't use HTTPS. 

     

    What browser are you using? Try IE11, FireFox or Opera.

    Be sure to clear ALL browser caches, exit the browser then re-launch and navigate to the RBRs web page.

     

    • Retired_Member's avatar
      Retired_Member
      Feb 06, 2020
      Firmware: 2.5.1.8

      Same problem with http://
      Get 500 Internal Server Error

      The orbi app also have problem and cannot login anymore. Reboot tried also, but no go
      • FURRYe38's avatar
        FURRYe38
        Guru
        Feb 06, 2020

        The RBR is in a bad state, press the reset button in back for 15 seconds then release. Use a wired PC and setup the RBR from scratch.