NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Shadowy's avatar
Shadowy
Aspirant
Apr 12, 2022

AC3000 - RBR50 - Have to Reboot Every So Often to Regain Speeds on PS4

AC3000
Running Firmware Version: V2.7.3.22 (on both main RBR50 and satelitte RBS50)

 

So, every couple of weeks (or when someone in my family complains), I have reboot the RBR50 to get decent speeds from iPhones and our PS4. I really noticed it on our PS4. I have a Spectrum 400Mbps download plan. If I run a speedtest from Orbi mobile app, I see over 400 on the download. But, on the PS4, I'll get down to 10-16Mbps. I then reboot the RBR50 and speeds go over 100-150Mbps on PS4. Still not the best. But, way better than before than before. 

 

The PS4 is connecting to main RBR50 over 5ghz. 

 

I will experiment with trying a wired connection to the PS4 as well. 

 

Anyone seeing similar issues? 

 

 

 

 

 

6 Replies

Sort By
  • FURRYe38's avatar
    FURRYe38
    Guru
    Apr 12, 2022

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    What channels are you using? 

    Any Wifi Neighbors near by? If so, how many?

     

    Try disabling the following and see:
    Armor, Circle, Traffic Meter.

     


    One User Experience/Configuration:
    https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026

    • Shadowy's avatar
      Shadowy
      Aspirant
      Apr 13, 2022

      Internet provider is Spectrum and modem is Arris TM1602

      Home is 2500 sq ft
      2.4 Ghz set to Auto (but shows currently 6)

      5 ghz set to Channel is 36 (shows 36(P)+40+44+48)

      Distance between at 31 (diagonal - main router is upstairs and satellite is down stairs) 

      Other wifi routers - At least 7 show in my list from Mac. But, I'm sure there is more.  I live in single family home. But, plenty of homes around me.

       

      I don't have Armor enabled. 

       

      I'll try disabling Circle and Traffic Meter. Although, without these features, I see no point in using this Orbi. The built in Circle was one of reasons I bought it. But, for testing purposes, I'll try. Again, this speed issue happens after some time. 

       

      Also, thanks for the link to sample configuration. Although, I wouldn't want to do all that stuff. I would just switch brands. I have thinking of upgrading to the Wifi 6 Orbi. But, not sure that is any better. 

       

       

      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator
        Apr 14, 2022

        Hi Shadowy ,

        I am sorry to hear that you are having issues connecting your PS4 to your RBR50. I understand that you are using the firmware version V2.7.3.22 on your RBS50 and your RBR50. 

        Please navigate to the link below for the most up-to-date firmware for your RBK50:

        https://www.netgear.com/support/product/RBK50#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.4.24

        If the update does not solve this issue, please follow the steps below:

        1. Launch a web browser from a computer that is connected to your Orbi network.
        2. Enter orbilogin.com.
        3. Enter your router admin user name and password. (Please keep in mind that the default user name is admin. The password is the one you specified the first time you logged in. The username and password are case-sensitive.)
        4. Click the ADVANCED tab at the top of the page.
        5. Select Advanced Setup > Wireless Settings.
        6. Locate the two CTS/RTS Threshold input fields under the 2.4GHz and 5GHz sections.
        7. Change both CTS/RTS Threshold values to 2347.
        8. Click the Apply button at the top of the page.
        9. Wait until the LED is off.

        Please let me know if this helps!

        Best,

        Kevin

        Community Team