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Forum Discussion
AC3000 RBK50
When I try to log into the American Airlines site (aa.com) I get the following message:
Access Denied
You don't have permission to access "http://www.aa.com/" on this server.
Reference #18.f33c517.1503933312.60ccc231
I have no issue ogging in to any other website. Is this an Orbi Router issue?
FYII am using Chrome but the same thing happens if I use Firefox or IE. I would appreciate any advice to help me fix this issue. Many thanks
6 Replies
ronfriedman:
I have the same router as you. I tried accessing www.aa.com, and had no issues doing so on my computer.
Are you sure you don't have this website blocked on your router? Or maybe a keyword that is preventing access to this site?
Otherwise, I don't believe this is a router issue.
BillYoung
Thank you for your reply Bill. In answer to your question, I am not blocking access to any websites on my router. I am asking about the possibility that this is a router issue because a recent post (https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Access-Denied-You-do-not-have-permission/m-p/1278427#M56396) mentioned the same issue I am having and for the exact same website and the fix was apparently to change the MAC address on the router. If I were to want to change the MAC address on my Orbi router to fix this issue, how would I do so? Would this be a possible fix? In the meantime, I have rebooted the modem and the router and cleared the browsing cache and history. I have also tried using Firefox, IE and Chrome with the same results--Access denied--to this same website.
I would appreciate any direction or advice. Many thanks\ron
You are not alone. Are you on Comcast internet by chance. We have two customers who cannot route to this address and others, like census.gov without the same message. It would appear there is some sort of routing issues down the road somewhere. Hurricane?
