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Forum Discussion

Bigblueearth's avatar
Bigblueearth
Aspirant
Jul 17, 2019

Accessing remotely RBK 50

I have two Orbi networks but only see one when I try to connect remotely

11 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Remote Access using the Orbi "app" or using the web interface?

    • Bigblueearth's avatar
      Bigblueearth
      Aspirant
      The app
      I don't know if this is getting through, keep getting message that failed to post, correct highlighted errors. I do not see any highlighted errors
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the ISP modem the NG router is connected too?

    • Bigblueearth's avatar
      Bigblueearth
      Aspirant
      It is out of state so I can't check.
      It is served by Comporium in Cedar Mountain NC
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    You'll need to find out as if the modem has a built in router in front of the Orbi router. If it doesn, this can impede remote access with the Orbi. 

    • Bigblueearth's avatar
      Bigblueearth
      Aspirant

      Sorry for delay but I am not at location.

      There is just a modem in front of it.

      Thanks

      Henry

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        This modem a modem only or does it have a built in router with the modem?