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thecos77's avatar
thecos77
Aspirant
Aug 30, 2019

add satellite , reposition, or upgrade desktop

My ORBI has great WiFi signal throughout my 2 story home, including the second floor, on all of my devices except an older desktop HP located on the 2nd floor. As I write this, download speed on my desktop is 39 Mbps, while on my apple phone, it is about 400 Mbps.  I would like to improve WiFi speed on my desktop.  I could add an additional satellite, move the current satellite, or upgrade my computer which is maybe 6 years old running windows 10.  I cant figure out how to determine what version of WiFi this desktop is running.  What would be the best way to proceed?  thanks

 

thecos77

9 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What is the Mfr and model# of the wifi adapter in the desktop PC?

    You should see status of the wifi connection under the networking settings in windows. 

     

    Can the PC be wire LAN connected to the system? 


    thecos77 wrote:

    My ORBI has great WiFi signal throughout my 2 story home, including the second floor, on all of my devices except an older desktop HP located on the 2nd floor. As I write this, download speed on my desktop is 39 Mbps, while on my apple phone, it is about 400 Mbps.  I would like to improve WiFi speed on my desktop.  I could add an additional satellite, move the current satellite, or upgrade my computer which is maybe 6 years old running windows 10.  I cant figure out how to determine what version of WiFi this desktop is running.  What would be the best way to proceed?  thanks

     

    thecos77


     

    • thecos77's avatar
      thecos77
      Aspirant

      Firmware   V2.3.5.26

      Arris SurfBoard Model SB6190

      Sq Footage 2400

      Broadcom 802.11n wireless adapter

      Router to Satellite Distance, about 30 feet ,signal passes thru one wall

      NOT able to run cable to this computer

       

      Thanks, thecos77

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Is there a model# of this adapter? 

        Is the wifi drivers for this adapter up to date? 
        How old is the PC? 

  • Retired_Member's avatar
    Retired_Member

    thecos77 wrote:

    My ORBI has great WiFi signal throughout my 2 story home, including the second floor, on all of my devices except an older desktop HP located on the 2nd floor. As I write this, download speed on my desktop is 39 Mbps, while on my apple phone, it is about 400 Mbps.  I would like to improve WiFi speed on my desktop.  I could add an additional satellite, move the current satellite, or upgrade my computer which is maybe 6 years old running windows 10.  I cant figure out how to determine what version of WiFi this desktop is running.  What would be the best way to proceed?  thanks

     

    thecos77


    Sounds like you're talking about the wifi adapter in the pc...??   If so, you should see it in the control panel area.

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    thecos77 wrote:

    .... except an older desktop HP located on the 2nd floor. As I write this, download speed on my desktop is 39 Mbps,


    "Older" means different things to different people.  (My elderly neighbor has a 15 year old Windows XP machine, whereas I think my five year old computer is ancient!)  Depending on the age, it is possible that the HP has an ancient 2.4G WiFi card.  If you can't find the computer specs, please supply the model number and we can help look for them.

     

    "Wired" is clearly the best-performing solution, but is not always practical.  Installing a new WiFi adapter might help.  There are 2.4G/5G USB adapters that do not cost much.