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Forum Discussion
RalphRino
Dec 27, 2018Tutor
Adding 2.4 ghz devices to Orbi
I have the Orbi RBR20 which is not listed in the model drop down. I also have an Android phone runing Oreo. I have bought two wi-fi plugs to connect to Alexa and a La Crosse weather station that us...
FURRYe38
Dec 27, 2018Guru - Experienced User
Turn down the power on the 5Ghz radio from 100 to 25% on the Orbi router. Leave 2.4Ghz at 100%
Find this under Advanced Tab/Advanced Settings/Wireless Settings.
Save the change and apply.
I would power off or disable the wifi radio on the Android after you make the change on the router. Re-enable wifi on the device and it should connect to the 2.4Ghz radio if your far enough away from the router.
RalphRino
Dec 27, 2018Tutor
I tried powering down the 5g to 25%. It didn't work. A 0% option is needed.
- FURRYe38Dec 27, 2018Guru - Experienced User
How far was the device from the router when you turned it down? Did you turn OFF the satellites as well while you did this?
When you do this, turn OFF all satellites leaving just the router. Then go out as far as possible with the device from the router and see if it will connect to the 2.4Ghz long enough to do the setup...
- ekhalilDec 27, 2018Master
Please use the following suggestion from another user:
If this does not help I can lead you through how to reduce the power of the 5GHz band to around 0.
- CrimpOnDec 28, 2018Guru - Experienced User
Could you please identify the brand/model of WiFi plug you want to install? There are numerous Community members who have experience with specific brands who might be able to help. I, for example, was able to install TP-Link "Mini Smart Plug" with no problems, even though my phone was connected to the Orbi at 5G. I did not have to change the SSID, turn off 5G, or turn down the power of 5G.
What are you trying to connect?